#VolunteersWeek2020 – A round-up of our virtual week of celebration and a heartfelt thank you to all our volunteer stars!

This week we’ve been celebrating #VolunteersWeek2020 and saying a special thank you to volunteers who have been supporting their communities through our six virtual Covid-19 support networks across Dudley borough. These incredible volunteers have worked tirelessly to support local vulnerable people, and those self-isolating or shielding, helping with medication collections, essential shopping, or simply befriending to lessen feelings of isolation, loneliness and uncertainty during these difficult times.

We’ve heard so many heart-warming stories of kindness, companionship and newfound friendships. We’ve also heard how volunteers have gone the extra mile to help people to feel a little bit of normality during lockdown, including deliveries of Friday night fish and chips! Volunteers have responded with such positivity and we’ve seen overwhelming acts of kindness.

As Volunteers Week draws to a close, we look back at just a handful of some of the wonderful stories shared by volunteers and our staff. We also want to pass on the many warm messages of thanks that we’ve received on behalf of the people supported. Many have said how incredibly grateful they are to have had the support of volunteers through these uncertain and difficult times. (Visit our Dudley CVS Covid Heroes Awards 2020 page to find out more about how to nominate your Covid hero/es.)

On Wednesday, Becky, our Small Groups Officer, shared a story about Stourbridge Covid-19 Community Support Group, a brand new mutual aid group that has been working with us since the beginning of lockdown. The group has more than 200 volunteers making shopping trips, collecting medications or offering companionship over the phone. Read the full post here

We’ve shared the stories of volunteer stars, Sheila, Phil, Sam, Sharon, Francesca, Dave, Jayne and Steve, talking about their volunteer experience and how it’s made a difference their lives and the lives of others. Here are some of those stories… 

 “I was quickly matched up with three people who needed help with their shopping.  When I first rang to introduce myself, I was a little nervous but we soon started to get to know each other.  We have now got into a lovely little weekly routine starting with a chat for the shopping lists and a chance to find out a little bit more about each other.  My Mum is vulnerable and lives in Shrewsbury so when we went into lockdown I knew that my sister would take care of her but I felt a bit useless. So, I started this process to help where I could.  What I didn’t expect was to find three different, lovely people who are so grateful of my help but, in turn, have also helped me through these strange and unprecedented times by giving me a sense of purpose.

I feel like we have sailed a path through these stormy waters together and we will keep going until we are able to step out onto a safer shore having battled this storm in the best way we can, with care and kindness for each other. We will never forget one another and I hope one day, when all this is over, we may be able to sit down and have a proper conversation over a nice cup of tea.”

Sheila Jones, volunteer.

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Nothing is too much trouble for Phil, and over the last 10 weeks, he has supported a number of people with their weekly shopping trips along with undertaking on average two medicine collection runs per week.

“I have volunteered for Operation Santa with my wife Sarah and when I heard Dudley CVS needed help during this current crisis I offered my help.

I was allocated an area and my role is mainly collecting and delivering prescriptions for vulnerable residents living in my local area. I’ve also been asked to help with some shopping and I shop for one lovely old couple every Thursday Morning.

I have earned the role of  ‘go-to source’ for any emergency requests as I am always willing and happy to drop everything and get the job done, and now have the nickname Thunderbird 1!

I have enjoyed meeting people living in my local area and also establishing a good relationship with local pharmacies. To have a sense of purpose during these difficult times has had a very positive effect on me.”

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Volunteer, Francesca, said:

“Volunteering has been good for me too. As someone who struggles with anxiety, it’s pushed me out of my comfort zone sometimes, but it’s been very rewarding.

I’ve met some lovely people that (although our ages may differ) have become good friends. Being forwarded emails of thanks makes me realise how fortunate I am to be able to help others and not be reliant on the kindness of strangers – I try my best for them and it’s good to know they are happy with my efforts. I’ve even enjoyed the shopping experience – it’s been challenging at times, but it’s provided some humorous moments in these strange times.

Equally, the people I’ve delivered to have been so kind and appreciative, it’s put a smile on my face on many days. They may be “stuck” in their houses, but their strength and resilience is inspirational. I hope should they need help once we’re “out” of this pandemic they will know they now have friends in the community who are ready to assist. I believe it’s important we all learn from this experience and gain a sense of community so that we can take some good from it!”

Rose Cook Monk shared her heartwarming story of newfound friendship. An older man she was supporting was rushed to hospital as he had fallen down the stairs of his maisonette. When the nurse asked if there was anyone they could call, Rose was the only person he could think of.

“I ring him to tell him I’m on my way and he puts the money in an envelope – I ask if he’s ok – he always says the same thing “I am now I’ve seen you bless you for looking after me”.

So why after such a short time with such little contact was I his only ‘friend’ – what on earth did this poor Man do before the lockdown? Who helped him? Who did he talk to?

There must be hundreds of people like him out there. Please if you live by an elderly person or even someone living on their own – keep yourself safe – socially distance yourself – but knock on their door – drop a note through their letterbox, check that they are okay. One face, one voice could make all the difference to their day.”

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Mother and daughter, Sam and Sharon, shared how they have been connecting with local isolated people.

“We have had a number of local residents in Kingswinford and Amblecote we have been shopping for, collecting prescriptions and offering a friendly chat on the phone when they need it.

We feel we have made a difference by allowing vulnerable people to have a connection to the outside world in this awful time. Without the volunteers, they wouldn’t have access to essentials at this difficult time. It has been a very rewarding experience and it’s brilliant to help the community where possible.”

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Dave has predominantly carried out collections of medication from chemists to deliver to vulnerable people.

“One man, in particular, stated that I was the first person he had seen face to face for a week and it was so refreshing for him. We chatted for about 20 minutes (at a safe distance of course).

I gave him my works number and told him that if he wanted a chat at anytime he could call me. He said that he had plenty of telephone calls but it was just nice to actually see someone and have a conversation.

I also support another Coseley resident who has not left his house since March. He is always very grateful for a quick chat when we deliver anything.​”

Steve and Jayne have been volunteering with Black Country Foodbank. They pay tribute to those wonderful people who are selflessly keeping the country going during the pandemic often at risk to themselves.

“I’ve kept my head down volunteering in the strange world of the Covid crisis but today need to pay tribute to WONDERFUL PEOPLE who give so much expecting little or nothing in return. My dear Jayne of whom I’m always proud has been volunteering with me since the start of the crisis three days a week at Black Country Foodbank with a brilliant group of like-minded volunteers whose only objective is to help those so much less fortunate. Thank you to all.”

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And, here, just one of the messages of thanks that was sent to us from a lady supported with essential shopping:

“I just wanted to thank you for arranging my shopping requirements, which arrived just after 7.00pm tonight. Your volunteer called me from her car after she had left the shopping on my doorstep, so she followed the separation guidance perfectly. The shopping was spot on, in every respect, and even though I did thank her, may I perhaps ask you to pass on my gratitude to her. I am a little embarrassed that I was unable to even offer her a contribution towards her additional fuel costs. Her voluntary actions have allowed me to relax now, and obviously this also wouldn’t have been possible without the actions of Gemma and yourself. The system works well! Thank you. Ironically, until he sadly passed away last July, for many years I was providing the same service to a 97 year old friend, never thinking that I would need similar help less than a year later. It goes to show that you never know what’s around the corner.”

Our Children, Young People and Families team shared stories of many incredible young people who are making a difference by getting involved to help and support others during this pandemic, delivering meals to families, shopping and collecting prescriptions for vulnerable people, baking cakes for key workers and producing information and resources to support other young people.

Tom an electrical engineer and Chloe a nursery assistant have both been furloughed so have plenty of time on their hands and wanted to help. Tom was clear from the start that he was not a ‘shopper’ and this would be his worst nightmare but he was happy to collect and deliver prescriptions which he did most days. They followed all of the social distancing guidelines and used hand sanitiser after each delivery. People were so incredibly grateful for their help, they got lots of smiles and waves which made it all worthwhile.

Katie is a student at Halesowen College and has been volunteering with Dudley CVS and partners including West Midlands Police for the past 5 years. Katie has a huge heart and passion to help others young or old.  A quick call to Katie any time of day with a chance to get involved will always result in a big yes, what time and where?  Katie arrives every time with a big smile and a huge amount of enthusiasm that is infectious.

During this pandemic volunteers from Black Country Wellbeing Hub, Dudley CVS and DMBC Public Health Colleagues delivered a massive 6000 meals to children across the borough in just 8 days. We calculated that just Katie and driver covered 376 miles and she alone must have jumped out of the car and run up drives to grateful families and smiley children at least 250 times. However this is not the end of Katie’s kindness, she has shopped for a family of 5 who are socially isolating due to their dad being shielded. She was the master of the Tesco scan gun!

Young Health Champion Becky has been busy writing blogs for www.dudleyyhc.wordpress.com. Becky has produced a number of flyers for young people on handwashing, things to do during lockdown and how young people can look after their emotional health.

Another Young Health Champion, Ash, has written a number of blogs providing information on dental hygiene during lockdown and other health-related information. Ash has also been shopping and collecting medication for local residents in Stourbridge.

We just want to finish by saying a heartfelt thank you to all our volunteers who have been supporting their communities through our Covid-19 support networks across Dudley borough. You’re all stars!


Why not nominate your Covid Hero/es today!

2020 has been an unprecedented time for us all with the Covid-19 Pandemic and Dudley CVS feels that this year’s awards need to recognise and reflect the outstanding contributions made by both individuals and groups, to support those most vulnerable during these challenging times. We wish to recognise volunteers, paid staff and local groups who have truly gone the extra mile.

Please visit our Dudley CVS Covid Heroes Awards 2020 page and nominate today!

Time to pause and reflect for Volunteers’ Week: A special thank you to volunteers from Stourbridge, Lye and Wollescote

It’s been quite a while since any of our team here at Dudley CVS blogged about our work. The reasons might be obvious; our work has changed beyond recognition since February as we’ve flexed to respond to and help our sector and our communities respond to the Covid-19 pandemic.

But it might be fitting that our first post, now we’ve been able to pause for breath, comes in Volunteers’ Week, which we are celebrating virtually this year. I wanted to celebrate and thank an incredible group of volunteers that has been working tirelessly to support people who may have needed some extra help during lockdown.

The background

In early March, our team started exploring how we might support the sector and help people who might start to come forward to lend a hand safely. We felt that many groups would want to help, that new mutual aid groups would spring up and that people would want to roll up their sleeves. We weren’t disappointed on that score!

We established six virtual Covid-19 support networks which covered the whole borough in six areas along the same geographical lines as our Integrated Plus project. These networks consisted of CVS staff and partners such as the local authority, police, NHS services and other voluntary organisations such as Black Country Foodbank. At the same time, we put a call out for individual volunteers and voluntary groups to sign up with us so that we could ensure that support was co-ordinated.

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Dudley borough didn’t disappoint! We had 600 individual volunteers sign up and we’ve been bowled over that people have stepped up in their numbers to do whatever they can.

Eileen is spending this week sharing stories from our star volunteers who have been giving so much to their communities at the most testing times. I want to share how an army of volunteers have helped people in Stourbridge, Lye and Wollescote in all sorts of ways.

The amazing volunteers!

Through the six virtual networks, we’ve been supporting people who have been disproportionately affected by the pandemic, such as those with long-term conditions, as well as helping those who might be self-isolating or shielding. Networks have been receiving referrals from all sorts of places: GPs surgeries, local authority services, self-referrals to our helpline or the Black Country Radio helpline, Facebook, even from concerned friends and family members in different parts of the country.

While our Integrated Plus colleagues have helped to ensure that services are wrapped around the people that need them, us CVS leads in each area have been matching those volunteers to people that need some extra support with things like picking up medication, essential shopping or telephone befriending. The ideal has been to help foster relationships and promote neighbourly behaviours so that the support is less transactional and in the hope that this relationship continues, though we recognise that people’s circumstances can change.

We’ve been so grateful for any help our borough’s volunteers have been able to offer, whether it’s been a one-off medication delivery or more sustained support. I know that the willingness of so many to help has given us confidence that people are getting support and we hear constantly from the people referred to us that volunteers have been lifesavers!

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In Stourbridge, Lye and Wollescote, the areas I’ve been covering, I’ve been particularly lucky to have the magnificent support of Cat, Emma, Lee and the whole team involved in the Stourbridge Covid-19 Community Support Group, a brand new mutual aid group that got in touch with us as soon as we put the call out for volunteers and groups to work with us.

The group has more than 200 volunteers and is remarkably well-organised, quickly adopting systems and processes to make sure their volunteers and the individuals they support are kept safe. They’ve given me incredible confidence that the people I’m referring will get swift and appropriate help.

As well as responding to the hundreds of referrals I’ve made to them, allocating volunteers to make shopping trips, collect medications or offer companionship over the phone, the Stourbridge Community Support Group has been taking referrals themselves, through their Facebook page or their phone line. They also offer food parcels to people who have found their income unexpectedly cut off. Their support is pretty much around the clock and as lockdown starts to ease, they are still offering help.

I’ve spoken to more than 200 people that have been referred to us for support, some of whom I’ve spoken to more than once or twice and I’ve been really blown away by the connection I’m feeling to people I’ve only ‘met’. I’m sure this is magnified for the Stourbridge Community Support Group, since when I’ve made a referral, I’ve learned that the group keeps in touch with that person to offer ongoing support, which is astounding commitment. Another thing I’ve been struck by is the number of people who have been shielding or self-isolating saying that they would ordinarily be volunteering if their circumstances were different.

In our last network meeting, which has representatives from the Stourbridge Community Support Group, Dudley CVS, Integrated Plus, the local authority, NHS mental health services and other partners, Emma from the Stourbridge Community Support Group asked for some feedback from us so that they could better understand whether there was a continuing need for what they were offering. The responses overwhelmingly showed how services and partners perceived the volunteers’ fantastic contribution as of equal if not greater value! I shared my own gratefulness for the group by sharing an example of how responsive they have been in urgent situations which are not so straightforward. A couple of weeks ago we had a lady referred to us who should have received a government food parcel, which hadn’t arrived, leaving the lady with very little food. I contacted the local authority to try to get to the bottom of what had happened and to set up a food parcel. Given that we were near the end of the day and local authority staff are juggling all sorts of priorities in very challenging circumstances, I also got in touch with the group, since I knew they are constantly checking their referrals email. Within ten minutes, the ever-ready Lee responded to let me know that they would get a food parcel to the lady within the hour. (Our local authority colleagues also responded very quickly and they’re doing a wonderful job within our partnership in really challenging circumstances – it really is a great team effort!)

At the moment referrals have tailed off. This might be a reflection that people have become more accustomed to the situation and got support in place. It could be because there is now a centralised helpline and food distribution hub in place, led by the local authority. But I think it’s in no small part to the incredible volunteers across the whole borough who’ve now built relationships with the hundreds if not thousands of people that were referred to us throughout March and April and are continuing to support them now. We’re so grateful for their willingness to help people in their communities and hope we can harness this positivity as we tentatively find new ways of working.

My usual job is to support people to set up, run and organise their voluntary group, charity or social enterprise. It’s quite a change that I’ve come to rely on a voluntary group over the last few months. I hope that I can return the favour and help the Stourbridge Community Support Group and its volunteers to think about how they can build on the goodwill of the army of volunteers, the connections they’ve made, the people they’ve supported and develop community resilience that outlives the emergency situation. At the very least, I hope to be able to thank them face-to-face someday.

thank you heart text

Photo by Řaj Vaishnaw on Pexels.com

Thank you; you’re all stars.

If you would like to donate to the Stourbridge Community Support Group, to help it continue its work, you can do so here: https://bit.ly/3dtknAl.

Deafscope: Breaking down barriers for the Deaf community

A couple of days ago, Deb, Helena and I met with the lovely people behind Deafscope, a brand new online Deaf community directory.

Set up by Ishtiaq and Kerry, BSL communicators with first-hand experiences of the barriers faced by the Deaf community, Deafscope aims to connect the community, break down barriers and highlight the amazing Deaf-friendly and Deaf-owned businesses around the West Midlands, the UK and eventually around the world.

Bringing together Deaf-friendly and Deaf-owned businesses, services and events in one place means people will be able to see how that business or service can communicate with them along with all the other features they need to see, their location, special offers, contact details and more.Businesses can add listings to the directory to feature products, services, images, social media and website links, special offers, an introduction to their brand and more. The reviews function is designed to build a trusted source of information about accessible businesses and services.

Here’s a great example of how the Deafscope website works:

It’s not only businesses that can feature their services on Deafscope. Deaf-owned or Deaf-friendly charities, voluntary groups, nonprofits and public services such as healthcare services, can register their services, events and activities free of charge. Ishtiaq and Kerry are really keen to get networked so that the website features a whole range of services that reduce the barriers that the Deaf community can face.

And it’s not only a website that lists services, but it can give people ideas. Deaf-owned and Deaf-friendly business can inspire others to set up similar things in their own areas; did you know there’s a Deaf Gym in Bradford? There are also plans for an app and to offer practical support to the Deaf community such as helping people find jobs, training people, nurturing Deaf-owned enterprise. On top of that, being based in Lye means they can offer space, training facilities and events locally!

We’ve helped them to start networking locally and they’ll be linking with the Dudley Deaf Focus Group which is supported by Healthwatch Dudley. Deafscope is also planning a Deaf Community Day for next month. To keep informed about Deafscope, follow on social media:

Facebook: Deafscope
Twitter: @deafscope
Website: deafscope.co.uk

How a weekly cake, cuppa and chat keep people connected

St Paul’s Community and Learning Centre is a haven on the Hawbush estate in Brierley Hill. No wonder, then, that it’s the location of the welcoming Cake, Cuppa and Chat Group (or ‘3 Cs’), which gets together every Monday afternoon (except bank holidays).

The group is open to anyone who has been bereaved, is feeling lonely, facing a life changing experience like having a partner go into long-term care or for people caring for a loved-one. The idea of the group is to give participants the opportunity to chat with people in a similar situation over a drink and some delicious homemade cake. The group makes it clear that “People who come set the agenda – if you want to play cards or do a jigsaw such things are available, but if you want to come for a chat only that is fine!” It’s like a big tea party every week!

The group’s main organiser is Beryl (whose cakes are incredible!), but it’s probably fair to say that everyone chips in to make the group happen and the conversations flow. Beryl wasn’t there when I arrived, having to pop out for something, but I was welcomed in like an old friend and swiftly offered a place to sit, a cuppa and of course a piece of delicious homemade cake. I’m not great around new people, especially large groups whose members already know each other well; but I was encouraged by a helper to introduce myself to the entire group and to explain why I was visiting. After reassuring everyone that I wasn’t there to talk at them, but that I wanted to be involved in the conversations, I was invited to sit with a small group who were happily chatting about their week.

It became clear to me very quickly that this was a group in which all the participants had built important relationships with each other. It felt like over the years, people had really taken the time to learn about what made each other tick, that they’d listened to each other and respected one another. At the same time, the warm welcome I’d received told me that they were still very open to new people visiting and joining them.

I learned that some of the members had been coming for the seven years the group has been running, others were very new and enjoying making new friendships. Some members came because they lived alone and wanted to feel connected, some were carers and this was their only respite from their caring responsibilities, while others were also involved in lots of other hobbies groups. One gentleman is a member of two singing groups and a keen plant collector, giving me some hints and tips on how to keep my orchids alive! He seemed so busy with his hobbies and told me he really enjoyed keeping active and interacting with people, including his friend who he helps out with lifts to 3 Cs group and to other appointments.

One member was a carer for her husband. She told me that Cake, Cuppa and Chat was the only chance she got to take some time for herself, so it was clearly crucial to her wellbeing. It was really lovely to hear her speak highly of the support she’d received from our Integrated Plus team!

I’d expected most of the members to live within walking distance of the venue, since it’s right in the middle of a large housing estate, and many of them told me they walked there and that they went to other activities at St Paul’s Community and Learning Centre. I was surprised to learn that some members came from further afield. St Paul’s Community and Learning Centre is on a bus route, and some participants feel able to get buses there, while others drive and offer their friends lifts.

The friendship group doesn’t work in isolation and is connected to other things that happen at the centre and in the community. This much was obvious when Kathleen from Briar Lea Over 50s Club paid a visit to invite the members of Cake, Cuppa and Chat to their next trip to Liverpool because they had some spaces available. It’s this kind of sharing that helps groups to keep their costs down and reach more people!

When I met Beryl, she told me that the group had been meeting for the last seven years. Initially, members played board games, but it soon became clear that participants simply wanted to talk to one another, it almost didn’t matter what kinds of other activity they did. And I heard lots of different conversations on my visit; people sharing their experiences, giving knitting tips and swapping patterns, sharing their skills and encouraging each other.

The group regularly gets out and about, too. Members have visited places like Barnet Hill for afternoon tea, they’ve done theatre trips together, pub lunches, visited botanical gardens and they always have a Christmas party! The group is dementia friendly; both carers and those living with dementia are welcome to attend and there’s a quiet space in case anyone feels distressed. Beryl also let me know that every month, she offers time and space for people to reflect and think about their loved ones that they may have lost, which brings us back to the whole point of the group. It’s a caring environment for those that have gone or are going through challenging experiences, a place that shows them that there are still friendships to be made and people that care about them.

If you would like to see if the Cake, Cuppa and Chat Group is suitable for you or a loved one, you’ll get a warm welcome every Monday (except bank holidays), 2pm-4pm. There is no charge to attend, but donations are gratefully received for the hospitality you’ll be shown.

Grace Community Church: Working together to build a vibrant new community space for local people in Pensnett

Grace Community Church, based in Pensnett, is a passionate congregation of people, committed to making their local area a better place to live by responding to the changing needs of the community around them. As a community, they have pulled together using their individual skills and connections to build a vibrant new community space that will become a place where local people can come together, learn new things, and get support.

I recently visited Nigel Rowe, Pastor at Grace Community Church, at their new community building to find out more about their recent asset transfer success and future plans for the building and the local community.

It was in early 2018 when Nigel approached Dudley CVS looking for a community space in the Pensnett area to use as a base for their group’s activities. After an initial discussion about potential buildings they could rent in the area, Becky, Dudley CVS Small Groups Officer, suggested community asset transfer as an option to consider and pointed in the direction of Dudley Council to find out more about potential buildings available in the area.

After a short period of looking around, Nigel found a local building that wasn’t being fully utilized. It had previously been used for a senior citizens club, which only met once or twice a week for bingo. The space had the potential to offer lots more. After expressing an interest in the building, they put together a business plan and worked with Dudley Council to start the asset transfer process. They received the keys in October last year.

Community asset transfer involves the transfer of responsibility for buildings or land from the local authority to a voluntary or community organisation. It presents opportunities to ensure that facilities can continue to be available locally for social, community and public use. The process starts with an expression of interest, followed by a business plan to show community support for the transfer, the kinds of activities that would take place in the building that would benefit the community, and financial sustainability.

Although they found the asset transfer a lengthy process, it gave them some extra time to raise the funds to renovate the building. Roughly £25,000 has been spent on the renovations so far. The Ibstock Enovert Trust, an environmental body that supports community and environmental projects, awarded £15,000 for the project, and the church’s congregation worked hard to raise the rest of the money.

When I visited Nigel at the building, I was amazed to find wonderfully welcoming, bright and spacious rooms, beautifully decorated with modern fixtures and fittings, a vast improvement from the old photos I’d seen of the building. Although not entirely finished, it’s very nearly there, even as I arrived there was somebody busily painting away!

Nigel told me about the incredible support from the local community, how everybody pulled together to make this project happen, not only the congregation but also local businesses that had donated fittings, materials and equipment.

Tiles were donated by a local business doing a renovation job in the area. Electricians, Sunny Electrical, and local plumbing company Gill Mechanical Service offered their skills at a reduced rate. Will Hire from Lye hired out scaffolding and core drills free of charge. Howdens donated a fitted kitchen after hearing about their various food-related projects for local people, including hampers during the winter, and ‘Make Lunch’, providing free school meals to young people and children during the school holidays.

It’s unbelievable to see old photos of how the building looked before the renovation work began:

And today, the incredible transformation – a bright and modern space!

And, the congregation are not just a vibrant and friendly bunch, they themselves are also very ‘handy’ with skills in decorating, painting, plastering and building work. Locally, Grace Community Church has taken on gardening and DIY projects for elderly people that can’t get out of the house, or for people that might be struggling for other reasons. Nigel told me, “It’s surprising how much you need for a renovation project like this that you don’t realise. We’re already using a lot of these skills out in the community, and we’re now using them to complete this project so that we can bring the community in. Local people and businesses just wanted to help because they had heard about all the good things we were planning to do with the space.”

All Nations Church Wolverhampton, their parent church, has also helped and supported the work in the area.

The building is now equipped with everything that is needed for a fully functioning community space. It has a large bright main room for events, a brand new modern kitchen space, toilet facilities and a day/activities room for toddler groups.

The vision for what takes place in the building has been built around what they have learnt from the changing needs of the community around them. They will start with a toddler group to support isolated parents in the area, as since the closure of the local children’s centre there hasn’t been a great provision for parents. Their aim is to ensure that people can drop in at any time, and there will always be someone available in the building to support parents. Nigel added, “It will be a place where answers can be found. We don’t have all the answers, but we can work together to find them”. The Toddler Group meets every Tuesday morning from 9:30am until 11am.

Nigel is also a Chaplain at Crestwood School, offering extra support for young people during lunchtime. This helps them to understand the needs of young people in the area.

The space will be used to run activities with young families, to start youth groups, art clubs, coffee mornings, and in the future, they hope to put on parenting classes, and workshops to support people with managing their finances. There will be summer school meals in the new kitchen and big events during the summer and Christmas time. Currently, they run a music workshop on a Wednesday evening and are looking to expand. People of all ages are welcome to come and use the equipment. They also plan to link up with the local food bank and potentially use the building as a distribution point.

Their aim is to build up better relationships with local people through running groups, classes and events. It’s also about connecting people socially by offering a safe place to meet to get to know other people, with a hope that new friendship groups will blossom.

Nigel tells me, “Isolation affects people of all ages. There is nowhere local to just sit down and have a coffee. We want to have drop-ins so that people can come in and have a friendly face to share a hot drink and a cake with.” Exciting future plans include potentially opening a coffee shop in the building to provide people with a place to meet and do things, also giving local people job opportunities.

Grace Community Church is now focused on getting over the starting line so they can bring exciting new projects and activities to the community. It’s wonderful to see such a transformation, providing the Pensnett community with a place to be for many years to come. I’m very much looking forward to seeing what comes next.

Grace Toddler Group meets every Tuesday morning from 9:30am until 11am. There is also a meeting every Sunday morning from 10:30am for an open and friendly church service with children’s activities and refreshments at the end. All are welcome.

If you would like to find out more about the project contact gracechurch@allnations.org.uk

 

Setting up for success: Wall Heath Ladies Choir

Over the last few months I’ve been working with the lovely Lorraine, a music enthusiast who wanted to explore the idea of setting up a new ladies choir. I recently visited the choir and spoke to the ladies now taking part in its activities to see how far they’ve come in such a short space of time, a testament to the work Lorraine and her team have put in to get this off the ground!

Setting up a group of any kind takes time and plenty of groundwork to move from being one person’s idea to a collective that a whole team is behind. Much of the requests for support that I receive focus on getting paperwork in place, like constitutions, and funding. I can understand this impulse – having a constitution (with certain key clauses) makes a group eligible for funding and constitutions aren’t something people come across every day – apart from me, I suppose!

But a constitution isn’t a group’s starting point and diving straight into writing one misses crucial steps in the process of setting up a group: team building and planning.

Team building and planning

A not-for-profit group of any kind is always a collective. Although one person might start with their vision and be the driving force, a group should never be run by just one person. A successful group needs a strong, diverse team with a range of skills to be able to make good decisions, reflect society and benefit the people it is set up to help. For me, this is one of the hardest and most crucial aspects of setting up (and continuing to run) a group; building a team will help to ensure that goals are set collectively and that there’s greater motivation to achieve them.

Which leads us to planning. Planning is a really important step in establishing a group and in keeping a group going. The planning process helps everyone involved in the group to agree exactly what the group is about, what it’s trying to achieve and the activities it will do to meet its objectives. Doing it as a team will unite team members behind collectively agreed goals and it will bring lots of different skills and viewpoints to the process, making a plan robust. Planning is also about connecting with others, considering what’s already happening in the community, identifying gaps and linking with other people and organisations to show how the group will operate and demonstrate the level of interest in its work.

Lorraine and her team did this really well, linking with the many community groups in Wall Heath in order to build a picture of potential members, to get word out about the new choir and to secure a venue. This process also helped Lorraine to think about and demonstrate the potential value of the choir and how singing together has social benefits and supports good wellbeing and mental health.

The benefits of planning and connecting with others helped Lorraine to feel more confident about applying for small grants to launch the choir. I helped to identify some small funders who might be interested in supporting the choir, particularly as a way to help people become more connected in their community and feel less isolated. Soon, Lorraine had secured grants totaling just over £3,000 from Blakemore Foundation, Geoff Hill Charitable Trust, Helping Hands Wall Heath CIC and the local Community Forum!

It was great to hear that Wall Heath Ladies Choir could start its activities thanks to the small grants it received which helped to cover venue hire, materials and small items of equipment. It was even better to pay a visit to one of the rehearsals to see how members were getting on!

That night I met a dozen or so smiling women, beginning the night with a catch up, asking about each other and chatting before throwing themselves into warm-up exercises and then into a rousing rehearsal that I couldn’t help but join in with (sorry!). The choir is led by the energising and encouraging Karen, a vocal coach, who has whipped the ladies into shape in no time. Karen’s approach is brilliant and engaging; she helps people feel comfortable and confident, and she knows how important it is to involve everyone in deciding on what songs they should perform. She brings warmth and humour to the group and it’s obvious that she’s built a wonderful rapport with the members of the choir.

During the break, I got to chat with some of the ladies. I found out that all but one of them hadn’t sung in a choir before, but that they didn’t feel stressed or daunted by being in the choir. One member remarked that she liked that they don’t get told off if they get it wrong, which shows how welcoming the choir is to all sorts of abilities. 

Some of the members knew each other before they joined Wall Health Ladies Choir, though all of them said that they’d made new friends by joining.  I was also told that coming to the choir is good fun, a pick me up after a difficult day and a place where you can forget your stresses. One member told me that she hadn’t seen anyone else that day until she came to the choir. It seems pretty clear that the choir is about more than singing, it’s about the fellowship, friendship and sense of belonging that can have a positive effect on mental wellbeing.

So if you’re interested in joining a fun, friendly and relaxed choir, why not go along to a rehearsal and see for yourself? Wall Heath Ladies Choir rehearses on Thursday evenings, 7.15pm-9.15pm at Church of Ascension, Wall Heath. You’ll get a warm welcome!

I’ll leave you with a cheeky video I took of the choir rehearsing ABBA’s Dancing Queen and I challenge you not to smile!

 

 

Building friendships for people with dementia and their carers in Brierley Hill

Meet Paul and Alison. They’re the team behind the lovely Alzheimer’s and Friendship Group that meets at the Storehouse in Brierley Hill on most Monday evenings. It’s a place where people with Alzheimer’s and other types of dementia and their carers can come to meet others, share mutual support and make friends.

I visited them recently to learn more about them and what the group means to the people that attend.

As soon as I got to the door, I was greeted by Paul, who welcomed me into the Storehouse coffee shop which was laid out nicely so that everyone could see and talk to each other, or talk in smaller groups if they wanted to. I introduced myself to everyone and soon people started telling me their own stories about caring for someone with Alzheimer’s, which I think was a sign of how comfortable they felt in their surroundings.

Paul and Alison clearly have time for everyone who walks through the door, helping them to feel welcome, wanted and comfortable. This is something that they’ve been doing for the past nine years; I was bowled over to learn that the group had been going for that long, just over the road from my office!

Back in 2009, Paul, who has a background of working with people with dementia, met someone who couldn’t go out because of their caring role. In response to this, he and Alison, who worked with older people, thought about providing respite, a space for people with dementia while their carers got some time to themselves. They spoke to Albion Street Church, who agreed to let Paul and Alison use some space, first in the church itself and then in the Storehouse when it was refurbished. The Church also holds a small budget for the group which they can dip into for things like refreshments and entertainment, though they rarely use it and make sure it goes a long way!

Over the years, the group has been flexible to the wishes of its participants. While some carers have brought their loved ones and taken advantage of the respite offered, other carers have stayed with their loved ones and participated in the activities. At the moment, the regular participants are all former carers, who continue to attend for the companionship they have gained over the years; none of the participants knew each other before they started attending the group. Some come from as far as Sedgley because of their shared experiences of caring for someone with Alzheimer’s. As we all shared our emotional experiences of loving and losing someone with Alzheimer’s, it did feel good to take some solace from people who had experienced it too. I can completely see how the Alzheimer’s and Friendship Groups helps people to feel less isolated.

IMG_20180910_185500595_BURST000_COVER-01-01

On the evening of my visit, we were treated to some entertainment from Rachel a talented  musician, who played a range of pieces on saxophone. As a music obsessive myself, this was a peaceful treat and I think everyone enjoyed it! In fact, Alzheimer’s Society says that

evidence suggests that the brain processes music differently to other functions, allowing people with dementia to enjoy songs and music long after other abilities are challenged.

Rachel is connected to the Church herself and she gave her time and skills freely to entertain us for a couple of hours on a Monday night. This group really is a great example of how great things can happen with the right ingredients: people with a passion; a friendly venue and a supportive organisation behind them; good connections which can be mobilised for very little outlay. This is why I hadn’t heard of the group before: they have everything they need to succeed!

Of course, this group is open to new members, whether they’re carers, cared-for, or both. So if you’re interested in making new friends in a supportive environment, the Alzheimer’s a Friendship Group meets on Monday evenings February-December (except bank holidays), 6pm onwards.

It’s wonderful that the Alzheimer’s and Friendship Group exists. According to figures from Alzheimer’s Society:

  • 225,000 people will develop dementia this year – one every three minutes
  • There are 670,000 carers of people with dementia in the UK
  • In 2015, an estimated 850,000 people were living with dementia

So there’s room for groups like this and others to create supportive environments for carers and their loved ones. In fact, in Coseley residents have been coming together to develop a Dementia Friendly Cinema to help people with dementia to stay connected in their community. Using a wonderful guide from Alzheimer’s Society to make small adaptations to help people with dementia feel safe and supported, they’ve had one screening and are planning another soon. The next screening will be Some Like It Hot on Tuesday 16 October, at 2pm. To register for this, please visit the Coseley Community Cinema page.

If you’d like to get more involved with either the Alzheimer’s and Friendship Group or the Coseley Dementia Cinema, then please feel free to get in touch and I’ll link you with them.

Staying active with Mary Stevens Park Sons and Daughters of Rest

Mary Stevens Park in Stourbridge is an undeniably beautiful place to be. Whether you’re taking part in sport, walking the dog, enjoying a picnic or just watching the world go by, it’s a place that helps you to relax.

And based within the park is a group of people helping each other to make the most of later life, stay active and build a friendly and supportive community. They’re known as Mary Stevens Park Sons and Daughters of Rest and they have a range of activities for anyone over 55. There are currently 70 or so members to get to know!

One of the activities group members participate in is bowls. The group has around 30 bowlers of all abilities; some bowl competitively against other clubs, others for the fun and exercise. The group’s bowling section has the bowling green on Monday afternoon, all day Wednesday and Friday afternoon. On Friday mornings they use the bowling green to run beginners bowls sessions, which are open to anyone of any age who would like to learn how to play bowls.

Helena and I recently paid the beginners sessions a visit on a sunny Friday morning where we met and chatted to some of the bowlers about what they enjoy about the sessions. Immediately members asked if we’d like to try, but neither of us was brave enough to give it a go!

We learned about some of the people taking part. One bowler told us that he used to bowl competitively but had stopped more than a decade ago. He wasn’t sure he would be able to play after double knee replacement surgery, so he started getting fitter by walking around the park, the distance of a mile, which took 15 minutes. It was on one of these walks that he saw the beginners bowlers sessions, so he took the plunge to see if he could bowl again. Now he covers more ground by bowling than when he walked a circuit of the park, so he’s much more active now.

Another member told us that he’d always been sporty, and that he enjoys playing bowls because he can’t do high intensity sports like cricket or football anymore. He enjoys playing in 4s and sometimes it can get competitive in a good-natured way. He told us that it’s good to meet new people at these sessions.

Stourbridge Sons and Daughters of Rest

A third member told us it was his first week there, so we asked him the obvious question “Will you be back for more?” Of course the answer was a resounding “Yes”. We’re not surprised at all. What came across to both of us was how welcoming, social and warm everyone was both towards us and to each other. Members agreed that the camaraderie of playing bowls together was brilliant for their health and wellbeing.

But if bowls isn’t your thing, there are other activities on offer and people can participate in as little or as much as they want. The Sons and Daughters of Rest meet three times a week, 12noon-4pm, and members have access to the group’s building every day. Members get together for a cuppa and a chat or for hobbies such as darts, dominoes, snooker, cards and pool. Whatever the activity, we know new people will be made really at home in this welcoming group.

Mary Stevens Sons and Daughters of Rest

If you would like to get involved, call Jim Griffiths (Chairperson) on 07918 197197 or look out for the Sons and Daughters of Rest in Mary Stevens Park, near the bowling green.

The groups making new friends on Wednesdays and Fridays

As part of the work I’m doing with Age UK to understand and celebrate the local activities that keep people connected, I’ve been meeting groups that help people to build new friendships in Brierley Hill and Dudley.

New Friends meets at 8pm every Wednesday at the Storehouse in Brierley Hill. I visited them recently and enjoyed an evening of conversation, quizzing and laughter!

The informal group was set up by Barbara, who wanted to expand her social circle after losing people close to her. So Barbara posted on Facebook, asking others if they would like to get together, meet new people and become friends, using this poem to grab people’s attention:

I used to have a comfort zone, where I knew I couldn’t fail.
The same four walls of busy work were really more like a jail.
I longed so much to do things I’d never done before, but stayed inside my safe comfortable zone and paced the same old floor.
I said it didn’t matter that I wasn’t doing much,
I said I didn’t care for things like dreams & goals and such.
I claimed to be so busy with the things inside my zone, but deep down inside I longed for something special of my own.
I couldn’t let my life go by just watching others win.
I held my breath and stepped outside and let the change begin.
I took a step, and with new strength I’d never felt before, I kissed my comfort zone goodbye, then closed and locked the door.
Anon.

Barbara said “I felt like that after losing so many people out of my life in one year. So I started New Friends. Lots of people messaged me, over a thousand in 12 hours! 25 came the first night of meetings, majority stayed, until their confidence grew, and some picked up their life and started employment. Others just moved on to pastures new.”

New Friends now has 8 regular attendees who play games, share food, do quizzes or just have a natter. Everyone decides what they would like to do; occasionally they go out for meals and they’ve discussed taking trips together. Whatever they do, they have fun, end up laughing and the hours whiz by!

New Friends

Some of the New Friends and their leftover cake!

Group members would love more people to join them, but they recognise that it’s not just about how many turn up, it’s about the quality of the friendships they’ve made and the impact the friendships have had on their wellbeing.

None of the members knew each other before joining the group. Now they’re in touch with each other not only once a week when they meet, but on their Facebook group and chatline, swapping stories, guidance and supporting each other. When I chatted to them, every member said they felt the benefits to their wellbeing since joining.

It’s the second time I’ve joined New Friends for the evening; each time I’ve gone, I’ve felt a boost myself. I’ve been inspired by how open, warm and friendly everyone is, as well as by the simple things that Barbara does to help people feel at ease, like arranging chairs in a circle and meeting new people outside so they don’t have to walk in on their own for the first time.

New Friends flyer

So why not take the plunge and join New Friends? As Barbara says, “The hardest thing is stepping out your own front door and entering another by yourself. Please take that step, come n have a lof!” If you’re interested, you can ask to join the New Friends Facebook group or text or call the New Friends mobile number on 07491 798705 (text is best and Barbara will get back to you). Alternatively, just drop at the Storehouse, 2 Albion Street, Brierley Hill, DY5 3EE on Wednesday at 8pm.

 

Friday Friends currently meets on the second and last Friday of each month at 1pm at DY1 in Dudley.

Friday Friends developed when some members of Airtime, a group supporting people with respiratory conditions, felt that they would like to get together on another day to be with their newly-made friends more often. Like New Friends, Friday Friends is open to absolutely anyone over the age of 16, including people and their carers. Friday Friends now has regular members, some of whom are not members of Airtime.

Members decide exactly what they would like to do. When I visited, we chatted about each other’s weeks to help break the ice and we all took part in a couple of quizzes to get the brain firing! Once more, the stories of why people attended were very similar; it was about social contact being important for their emotional well being, getting out of the house and preventing isolation.

Some of the Friday Friends I met!

Friday Friends have plans to do more structured activities, such as bringing in occasional speakers on health, wellbeing and safety, having classes such as tai chi and massage. The group would like to build up its membership before committing to these activities, but current members know that it’s about the connections they’ve made and the supportive networks they’ve built simply by getting together twice a month that are more important than the activities they do! Again, when I met with members, I was struck by how welcoming and friendly they were, supporting each other to participate in inclusive ways. I’d also told Friday Friends members about New Friends and was so pleased when two members suggested they pay them a visit, so I hope that the two groups become friends themselves!

Anyone is welcome to join Friday Friends on the second and last Friday of the month, 1pm at DY1, Stafford Street, Dudley, DY1 1RT. For more information, you can ask to join the Friday Friends Facebook group.

 

Share how you’re connecting older people in your community

team-spirit-2447163_1920Dudley CVS is involved in a small piece of work with Age UK Dudley to help older people make connections in their communities that can combat loneliness, boost health and help people to be more resilient.

We’d like to shout about the great work that is already happening at a small scale, local level in community groups across Dudley borough, celebrate what they’re doing and learn about how we can support more of this type of activity.

If your group is helping older people to stay connected, or you’d like to get started, tell us:

  • What types of activities you do together, if you’re already doing things as a group
  • What more you would like to do – and what’s making it difficult to do more of what you’d like to do
  • What would help you to do continue or extend your activities

For inspiration, you might like to read about what Netherton Regeneration Group is doing to build kindness and social connectedness in their community.

If you get in touch, Helena and I will pay you a visit to help you to shout about the great things you’re up to and to offer you further support. So please, feel free to contact us using the comments section below, emailing smallgroups@dudleycvs.org.uk or calling Becky on 01384 573381.