Making magic happen!

Well what another amazing Operation Santa 2018 was!  13152 donations was our final figure for 2018.  We had more support than ever from members of the public, statutory partners and businesses, with some phenomenal donations.  Conversely, we also had more sad tales and children, and their families in crisis, than ever before – domestic abuse, burglaries, evictions, deaths, separations, parents with no money and no-one to turn to.

How did we do?

1.png

Who did we support this year?

This year we had 51 lists of children and young people who needed our support to provide a gift when otherwise they would get nothing [average number on list was 25, although there were 89 on one list!].  These lists came from people from the voluntary, community, faith and statutory sector [this included schools, social workers, children’s centres and housing support], who support children and families in need.  We don’t deal with individuals and only take referrals through groups, as that way the group can identify those most in need.  We have had more organisations and groups than ever before through the Operation Santa Grotto this year!

In addition to that we funded 11 Christmas parties, some of which provided a full Christmas lunch and provided grotto presents for parties.

Supporters

2
Our regular supporters from Kingswinford Charity Football Club – Simon, Carl, Mike, Jason, Louis and their lovely families supported us again this year:  fundraising to provide a hot Christmas lunch and party for 100 local children and their parents at DY1 Venue.  Simon works in local schools in the borough, so was able to ask them to nominate families most in need.   Abi and Stacey helped us again, as did Becky and Ben Knott who dressed up as elves.  They did a sterling job assisting Santa 3
and keeping the children amused.  Abi’s colouring corner was a huge success too, with those who didn’t want to join in the fun with Wally Wombat having a quiet time with some colouring. Wally did a wonderful job of amusing the children and the adults.

Everyone sat down to a delicious Christmas dinner, prepared once again by the lovely Donna, Dawn and Kayleigh from Lunch on the Run, who gave up their Saturday to cook and serve a piping hot lunch.

Huge thanks to Eric for stepping in to play Santa.  He did a fantastic job and the children thoroughly enjoyed chatting to him. One little boy was trying to grab an armful of presents 4
which brought home to us how little some children may get at Christmas.  Team Santa elves had wrapped lots of lovely grotto presents so everyone got an extra treat on their way out too.  Cheers to Carl too for once again providing goody bags for the parents.

It was a wonderful afternoon and everyone seemed to have fun, although we were moved to tears after discovering that one family had eaten nothing hot for two months and a second family hadn’t eaten anything for a couple of days.  However, we had food spare from lunch and two sizeable take-away bags of food were soon put together for the families, including some fresh baguettes. Turkey and stuffing sandwiches may well have been on the menu for tea that day!

The party was a roaring success as always and it’s all booked again for next year.

 

Not cont6
ent with providing the party, the lovelies did a huge Smyth’s toy shop the following week, which ensured the grotto was bulging at the seams again.  They drove over to Smyth’s in Longbridge, where Shane the manager kindly offered to open an hour early so they had the shop to themselves.  Here are the boys with their huge pile of toys.

 

 

 

7

Maren Lilley from Dudley MBC

Dudley MBC staff and Local Councillors

More staff and councillors than ever kindly supported us this year with a wonderful selection of toys and gifts. Here is Maren from Chief Exec’s Department who organises the council collection each year.

8
Glynne after School Club

This lovely group have supported us for several years and this year was no exception with a visit to the grotto loaded with gifts. It’s wonderful that a group of local children want to make a difference to other children who may get nothing for Christmas.  This lovely photo shows Dean Goodman (Deputy Manager), Carley Jewkes-Jones (Deputy Manager), Emily Eades (Chairgirl) and Christian Allport (Chairboy)

Please click here for a full list of all our lovely supporters

Brilliant businesses bringing hope

Brett and the Blaze Angels – Our wonderful Business Ambassador and his team have, as always, gone the extra mile for Operation Santa. They generated an incredible 4946 donations and as always brokered the mystery business supporter’s donation.  This team are on a mission to make a difference and spread the word about the difference Operation Santa makes locally, and the importance of supporting the appeal.

12
Our Magical supporter
 – Lee Southerton from Volks Magic and his team of amazing supporters from Santa’s a Gangster were fired up to make a huge difference this year.  Lee’s nephew Dale donated a VW Mk2 Golf Cabriolet and a prize draw was set up.

Along with fundraising at VDubz in the Valley, the Prize Draw and other lovely supporters, this year over £9000 was raised!  Lee even had a video made by the legendary Fuzz from the Car SOS TV programme encouraging everyone to support the appeal!

This phenomenal figure meant that we were able to do a huge shop for toys and gifts, which meant the grotto was piled up to the ceiling and at one point we couldn’t get in the door.  Also we were able to provide food gift cards, toys etc and emergency support to families in crisis, including one who was the victim of a burglary right before Christmas, when the thieves stole Christmas presents for 3 girls, but left the TV and electronics!  This incredible fundraising has also meant that we have a very healthy bank balance for Operation Santa 2019.

Not content with providing funds, Lee and Billy the Elf popped in regularly with piles of donations too, totalling a jaw dropping 1576 donations of toys and gifts too!

Court House Carvery – Chris, Paula and Paul who run the pub kindly donated 100 free Christmas lunches for local children. We approached two local schools and provided a coach for the Monday 17th December meal, when 50 children and their parents from Bromley Primary School enjoyed a Turkey Dinner with all the trimmings and ice cream for dessert.  Santa was there too and every child received a present.

On Wednesday 19th December the Court House hosted another lunch and 50 children and their parents from Bromley Hills Primary School enjoyed lunch, dessert and a present from Santa too.

Smyth’s Toys – Shane the Manager at the Longbridge store generously opened his store an hour early one Sunday, so Simon, Mike, Carl and Jason for Kingswinford Charity Football Club could shop in peace. He also gave them a generous discount and some free toys – what a star!

Prospect coaches – kindly provided us with a free coach for the 19th December Court House Christmas lunch, after we had to change the school attending and needed a coach at very short notice.

Merry Hill private hire – when the appeal went out for a free coach, Adam from Merry Hill Private Hire kindly offered us one too and although we did not take him up on his generous offer, we have been invited to ask again next year if we are again offered free carveries.

Geoff Hill – We sadly said goodbye to Geoff Hill this year and he was a much loved and stalwart supporter of Operation Santa for many years.  He was also a founding member of the Hope Charity that used to support the appeal.  Geoff popped into the office every year with a cheque to support the appeal.  He will be sadly missed as he was so much a part of Operation Santa, amongst all his other charity activities.

Nicklin – are one of our longest serving supporters and Harvey was on the original Hope Charity Board.  Each year staff collect for us and encourage their customers to donate too, so they always arrive with a lovely pile of gifts.

We also had a small business who had ceased trading and donated their stock to us, which was entirely toys and colouring packs.

Our mystery supporter – each year we have a sizeable donation from a large high street retailer who insists on remaining anonymous, but is brokered via Brett Harris from Blaze Hair.  This year they generously gave us around 2000 items, which have all gone to good homes.

Team Santa

As Operation Santa has grown we’ve had to grow the team too and three new elves joined our ranks in 2018.  It’s certainly a volunteer role with a difference as it’s a hectic 6 weeks of collections and deliveries of toys and gifts, sorting, counting, wrapping grotto presents, helping with toy and gift selection, plus helping at our Christmas parties, greeting guests, helping with activities, laying the room out, helping to serve lunch and clear away after, plus numerous other tasks.  I would like to record my heartfelt support to the incredible team who helped make Operation Santa so successful and supported me through an extremely stressful and emotional period.

Trev is my long-suffering husband who is conscripted each year to support Operation Santa.  He’s always spend hours of his own time, petrol and money to support me to make Operation Santa go smoothly, and reach as many children and young people as possible.

20

Rose Cook Monk

Has volunteered for Operation Santa for three years and loves to make a difference. She juggles her volunteering around her existing charitable activities, most notably the Duncan Edwards Foundation, her speaking and family commitments. Rose’s comments about Operation Santa below sum up why she is so passionate about supporting #TeamSanta every year:

 

“Operation Santa for me is what Christmas is all about…..thinking of others, giving love where it is needed and sharing the true meaning of the festive period.   When you see your time and effort rewarded with hugs, smiles and tears, it is worth every second.   Operation Santa is an extension of my own family Christmas and the team behind it my extended Family”

Jayne Waltho

“Brilliantly organised operation to deal with a very large amount of donations.  Superb team, all pulling together to make it all happen and ensure that as many children as possible have some joy at Christmas time.  Very humbling, and at times some upsetting stories, but so happy to be part of the incredible “Operation Santa” and to know that I helped in making a difference!  Ready to help when it all starts again this year!!  “

Sarah Alliband

“What I liked most was knowing that my efforts are helping to make a difference to people’s lives, parents and children alike 😁”

21
Steve Mukovic [aka Steve Ford]

Joined us an elf in November 2018 and spent hours in the grotto with the other elves, sorting donations and wrapping approx 650 grotto presents!  Steve was a lovely, warm-hearted man, with a wonderful sense of humour and always made you smile.  He volunteered for 35+ years on the Children’s Ward at Russell’s Hall Hospital, granting wishes to over 500 children and also volunteered for Dudley Hospital Radio and as a minibus driver for Dudley CVS when they ran their transport project.  We were sad to learn that Steve passed away between Christmas and New Year, and we will miss him dearly.

Sandra Moss

We also recruited another elf this year, especially to help us with the Court House events. The lovely Sandra [who is a friend of Brett Harris from Blaze Hair] arrived at the Court House in her elf outfit at both of our special carveries, helping to set up the room, serving lunch and helping Santa.

Feedback

It’s always good to hear that Operation Santa has made a difference and we’ve had some lovely feedback this year.

A grateful Mum

Just before Christmas we supported a single Mum Chloe who had been the victim of a burglary. Her car and all the Christmas presents for her three daughters were all stolen, whilst the family slept upstairs.  Her mum sent us a lovely thank you message:

“I cannot thank you and your team enough.  I just can’t believe how you have turned a really horrendous situation upside down. My daughter sat on the kitchen floor when Marieclare brought the presents and broke her heart. You and your team have totally restored my faith in the human race … you cannot imagine the difference this gesture will make to the girls xmas… U are truly amazing and I cannot thank you enough. What a blessed xmas Chloe will have xxxxx”

Jon Stevens – Head teacher, Bromley Hills Primary School

“Before Christmas we were given the opportunity to send a group of children, with their parents, for a Christmas lunch at the Court House Carvery in December. It was Eileen Fielding who contacted us and arranged this for us. I would like to send my appreciation and thanks, first of all to Eileen for organising this so well and then to the Court House Carvery for providing the food free of charge to families who cannot afford this normally. It was a fantastic experience for the children, who came back buzzing with excitement, and for the parents who all said how wonderful the food was and also that they were given this chance and opportunity.

Therefore, on behalf of the children and parents, I would like to say a very big thank you for providing this chance for us, it really did make a difference.”

Sarah Parkes – Brierley Hill Family Centre

“Just an email to say thank you for all of the hard work you and your team put in to support our families. Without people like you the children we work with would not have had that special gift to make their Christmas. You’re a star 🙂 “

Sutton School

“Operation Santa has given Sutton School students a magical Christmas and a huge smile on their faces”

http://www.sutton.dudley.sch.uk/blog/2018/12/21/operation-santa-iii-parenthub?fbclid=IwAR2i95PKstVENSBAP5CdS7TejM4odAauHXWXp7e7k6HpzEwDg_6xJb0LS4g

What’s next?

We are organising another fundraising event on 23rd March, so please help us spread the word and raise lots of funds for this year’s Operation Santa. We are hoping to raise £1000 to pay for hot Christmas meals for children and families across the borough, who may otherwise not get a hot meal.

Discover U – Providing work-related experience to adults with disabilities

Based in Wollaston, Discover U is a vibrant and welcoming space providing work-related experience to adults with disabilities. Discover U is not a daycare centre, it’s a charity working to support people who face barriers when getting into employment. It’s an environment where people can prosper and grow, fulfil their goals and reach their potential, a place to learn social, emotional, functional and employability skills. The people that go there are supported by volunteers to set their own goals and are helped to achieve them.

Discover U has a well-equipped wood workshop, garden area, front tea room and upstairs sewing room, most of which are busy every day. With materials donated by local businesses, they are able to turn unwanted pieces of wood, fabrics and bottles (some of which donated by the Brierley Hill Civic) into beautifully handcrafted and saleable items. They even have donations of fruit from people in the local community which they use to make cakes for the tea room. It’s now a community hub where local people can pop in for a hot drink, a cake, and look at all the wonderful items for sale.

You only have to look around the workshop to see the passion to learn, the creativity, the enjoyment and sense of pride in the products they have made. Everywhere you look there are beautifully made high-quality products, Bee Hotels, bird boxes, bottle lights, knitted tea cosies, cushions, chairs, you name it…they have probably made it! They even made our wooden awards for the Dudley CVS Volunteer Awards last year.

It’s a wonderful hive of activity. Lorna is busy drawing up ideas for her next recycled bottle project; she shows us her sketchbook full of ideas and designs. James has invested his time learning about safeguarding and what you need to do to keep people safe. Thanks to James, Discover U is now recognised as a Safe Place to visit in Dudley. Kieran is busy tidying up the cabin shop showing us the variety of products for sale. Darren tells us how he wants to work as a painter and decorator having learnt painting skills in the workshop.

Discover U members come from a variety of backgrounds, together they are building a vibrant, fun and pleasant working environment.

Everybody plays an important part, whether it’s in the design of a new concept, the manufacturer or the sale of a product at the end. Everybody’s involved in the process right from the very start and they take pride in what they’re doing.

In the workshop, they are supervised and learn how to use power tools. When they have passed their food hygiene course they can then work in the kitchen and serve customers. Operating the till helps them to learn about money management, it also helps them to improve their social skills by interacting with customers.

Steve Smith, one of the founders of Discover U, tells us of how for so long they have been told ‘you can’t do it because…’, at Discover U, volunteers will support people to do tasks on their own, build their confidence and tell them ‘you can do it!’

We hope you enjoy this short film we have made to spotlight this amazing group in Dudley.

If you would like to find out more about Discover U, visit their website www.discoveru2015.org or Facebook page. Or why not pay them a visit? They are open Mon-Thu from 9.30 until 4, they also have a stall at Kingswinford market on most Saturdays during the warmer months.

 

A lifetime of volunteering -Steve Mukanovic [aka Steve Ford]

Steve was a volunteer for 35 years, supporting Dudley Hospital Radio and then  the Children’s Ward at Russells Hall Hospital.  He was also a volunteer for Dudley CVS for many years, driving our minibuses around the borough offering the elderly and disabled an opportunity to enjoy social activities. His warm personality and sense of humour made him very popular with his passengers, who always left the bus with a smile on their face.

In 2016 Steve Mukanovic was awarded the Children & Families Main Award at Dudley Volunteer Awards 2016, for his outstanding contribution to making children’s stays in hospital more pleasant and in recognition of making 500+ local children’s dreams come true. Everything from riding in a helicopter or a Ferrari, to meeting a celebrity or smashing gnomes!

His nominator Linda tells us just what made him so special. She said:

“He is not only an inspiration to us all but is also truly humbling. You would have to really meet him to understand his charisma and unique sense of fun, he is truly a one off and we are so proud that he chooses to help us.  It would be the best thing ever to give him some of the recognition he truly deserves especially as he is rather down awaiting further surgery.”

 Steve’s presentation photo and nomination film may be viewed by following this link

Midlands Film and Art’s Character Portraits Project 2018

In 2018 Dudley CVS were approached by Midlands Art Yard to help them identify 12 local community volunteers to take part in their Characters Portrait Project, where they would be a feature of a unique piece of artwork.

Steve’s Character Portraits Project video may be viewed here and it’s wonderful to hear him talking about his passion for volunteering and the joy he got from it.

In the video Steve shared his thoughts on volunteering:

“Volunteering has kept me active physically and mentally, and hopefully there’s 500 children from the Dudley area who had their wish come true already.

 As a volunteer of course you don’t get paid for what you do not in financial terms, but to see that smile how can you put a price on that? Then of course you’ve got the day itself when you meet up and you see them lift off in that helicopter, or set off in that car so you get another smile, and you get a smile from the family and that’s a very fulfilling it’s very rewarding.”

 

Team Santa Elf

Steve with Sarah Alliband and Jayne Waltho

In October 2018 Steve joined the volunteer elves supporting Operation Santa Dudley borough and spent 6 weeks, sorting and wrapping gifts in the grotto.  He also attended the special Christmas party on 17th December at the Court House carvery in Kingswinford along with the other elves, helping us set up the room and entertaining the 50+ children, and their parents who attended.

 

We were sorry to hear that Steve passed away in December 2018 and will be sadly missed.  There was a lovely feature in the Express & Star.

Eileen from Operation Santa said:

“Steve was just 100 per cent the nicest man. The outpouring of love for him is incredible. He was an absolute star.”