Building kinder communities in Netherton

I’m really pleased that one of the small charities that Dudley CVS has supported has been awarded funding from one of Dudley Council’s Community Forums (Netherton, Woodside and St. Andrews and Quarry Bank and Dudley Wood Community Forum) to set up a pilot project to help people build important social connections where they live.

Members of Netherton Regeneration Group, which we supported to gain charity status, had this to say about their plans:

Netherton Regeneration Group is setting up a pilot in the Darby End area to train volunteers to help lonely people to get out and about. We are setting up a network of street champions and lots of interesting and healthy activities open to all comers. We want to help people who are not able to get out easily, have lost touch with friends, need something to get them moving, get help with health problems, find out about healthy foods and exercise, but mainly to have some fun!

We have been awarded £2,300 from the Community Forum and hope to win some more funds through DMBC’s Innovation Fund for the Voluntary Sector.

Our idea is simple!

We will create a regular support group, to help people become more active and less isolated. People will be offered lots of fun activities including:

  • cooking food together
  • having a cup of tea and a chat
  • making new friends
  • learning to grow plants and vegetables
  • cooking easy, healthy meals and sharing them
  • taking part in healthy walks
  • arts and crafts activities
  • playing games and having a good time!
  • practical community work to make Netherton a better place to live and work
  • setting up a patients’ garden in the Health Centre courtyard over the next year! Instead of looking at weeds, we will be able to see fresh flowers and herbs that we have grown!! Funds are being provided from the Health Centre’s Patient Participation Group Purse to set up the garden.

Volunteers are needed now!

We will be training ten volunteers to help us run the programme and they will get free First Aid and Food Hygiene courses provided.

If you’re interested in helping to make any of this happen, please contact us using our Facebook page and letting us know what kinds of things you’d like to help with.

NRG

A couple of local volunteers working with our Trustee, Chris, to tidy up Joe Darby’s statue in Netherton Centre last summer.

There’s been a marked increase recently in conversations around social connectedness and how that builds individual and communal resilience, combating loneliness and isolation. At national level the Jo Cox Commission on Loneliness and its #Happytochat campaign, research done by Carnegie Trust and the Joseph Rowntree Foundation on the place of kindness in communities and yesterday’s creation of a ministerial post on loneliness all point to a rising understanding that belonging and social connectedness are crucial for health, wellbeing and prosperity. The Chief Executive of NCVO (National Council of Voluntary Organisations), Sir Stuart Ethertington has also made a strong statement of our sector’s central role in building a sense of belonging and connectedness.

More locally, these messages have been repeated:

I’m really pleased that Netherton Regeneration Group is thinking about how its members can help people to get involved with building kinder communities and I like that there are lots of different opportunities to participate.

I’m sure there are lots of other ways people are building links with each other across Dudley borough, whether that’s on an individual level or through a group or charity. If you’re inspired to get involved, get in touch with Netherton Regeneration Group through its Facebook page or get in touch with us if you want to be linked to people doing good things somewhere else in Dudley borough.

Miracles do happen

What an incredible Operation Santa we had in 2017 as it was none stop from the moment we opened up our grotto until Christmas Eve!  Piles of lovely gifts have poured through the door and this year we have reached more children, young people and families than ever; including children with additional needs, young homeless and even victims of crime. Our donations have come from kind-hearted individuals, partners and local businesses.

It’s certainly been a rollercoaster of emotions, from tears to hysterical laugher and everything in between. There have been highs as we’ve experienced people’s sheer goodwill and generosity, when ‘miracles’ have happened and lows as we’ve learnt the individual stories of those who have needed support this year.  People collecting the gifts to pass on to children, young people and their families have become emotional that through the kindness of our donors, they can spread a little festive spirit and lots of hope that people do really care when recipients feel there is nothing to look forward to.

We’ve had a couple of firsts again this year and a number of miracles, which I will thoroughly enjoy telling you all about!

Brilliant Businesses

Where would Operation Santa be without the community spirit, munificence and commitment of local businesses?

There’s Blaze Hair of course, who’ve campaigned for us every year for the past 7 year and have as always, gone the extra mile.

One new business contact was Lee Southerton from Volks Magic. Sarah Steventon from Dudley MBC FAST Team introduced him to Operation Santa and he jumped straight into supporting us, leaving a dazed and teary Eileen with £1000 in cash when they first met!  He has followed this by regular cash donations and huge drops (accompanied by Billy the Elf) of toys and gifts from his generous supporters, who have given to Lee’s Christmas campaign ‘Santa’s a Gangsta’ for 5 years.

Gary Barfoot from the Little Plumbing Company in Netherton is one of our newer supporters and this year was on a mission.  Through his business contacts and with support from his lovely wife Jane, who works at Netherbrook Primary School, he raised an incredible £850 in donations.

Nicklin are one of our longest serving business supporters, having been an integral part of the Hope Charity who used to finance Operation Santa, before it ceased in 2009.  As always they dropped off a great selection of toys to support the appeal. Here’s their comment on this year’s appeal.

“Thanking The Nicklin Team and Clients for their fantastic donations once again this year. Nicklins have been part of Operation Santa which is supported by Dudley CVS Volunteer Centre for several years and are always amazed at the wonderful response. Hopefully we will have helped put a smile on a few more faces again this year. The donations we have will be delivered by Clarks Archive Storage (who do this voluntary for us every year) to the Dudley CVS Volunteer Centre tomorrow. They will then be distributed to local families.”

 

Our Business Ambassador

Fresh from receiving their ‘Business Supporting the Community Award’ at Dudley Volunteer Awards 2017, Operation Santa’s newly appointed Business Ambassador was on a mission.  This year Brett and the Angels have generated an awe inspiring 12887 donations and pulled off several ‘miracles’:

  • Through a contact at his gym, he has organised food weekly food deliveries to the Hope Centre in Halesowen, so they can give people attending their Sunday lunches a lovely meal. The first week it was a well-known brand of ice cream amongst other things. Yum yum
  • He generated and organised a jaw-dropping 8000+ secret Santa donation of brand new clothes and toys from a business who wants to stay under the radar.

He’s also raised over £2700 through his fundraising efforts and organising the Jingle Bell Jog, when he and his angels, friends, family and Operation Santa ‘Boss’ did an eight mile walk from the salon to Caunsall in early December. walk [PIC MONTAGE]

Brett’s contacts boosted the appeal financially too, with sizeable donations from Paul Billingsley and Dean Banner.

Never one to rest on his laurels, he’s also partnered up with a domestic abuse charity going forward, with one of his stylists offering makeovers to people fleeing domestic abuse. Brett most certainly has a heart of gold.

 

Christmas Parties

This year we had our first ever sit down Christmas meal and family part, thanks to the fabulous Simon Leigh, Mike Knott and Carl Ackerman and their fundraising efforts.  They came long to DY1 Venue on 16th December with their lovely families to help us put on a very special party for families who would have little to look forward to at Christmas.  They paid for the food, a children’s entertainer and even goody bags or everyone to take away.

Donna, Dawn and Kayleigh from Lunch on the Run, a social enterprise who are based at DY1 Venue and run the café there, volunteered to give up their Saturday and slave over a hot stove, producing a delicious hot Christmas lunch.  Lots of the children and quite a few of the adults had seconds, with Donna’s buttery mashed potato being a firm favourite.

Our very own Santa PC Paul Davies also gave up his Saturday and brought along three young people to act as elves in the grotto, helping with welcome drinks, waiting on tables etc.  They were a great help.

Dudley Youth Health Champions made us Reindeer Food bags and special hot chocolate pouches to go in the goody bags.

The feedback from the children and their families was very positive, so although it was a wonderful if tiring afternoon we had so much fun that we are doing it again in 2018!

 

Our amazing supporters

We had over 100 supporters this year and there’s a list on the blog page, but there are some very special people who deserve a round of applause and to whom I would like to say a heartfelt thank you.

Louis Ackerman was this year’s Captain of Hagley Golf Club and after a pitch from his son Carl Ackerman, decided to make Operation Santa his charity of the year. We have never been anyone’s charity of the year before so this was a great honour and momentous way to start Operation Santa 2017 in the late summer.  His fundraising efforts have secured us a large donation, which will certainly boost the funds for this year’s appeal.

Simon Leigh, Carl Ackerman and Mike Knott are a group of friends from Kingswinford Charity Football Club, who have been supporting us for a couple of years now and this year did the biggest toy drop in Operation Santa history, spending an incredible £2500 at Smyths Toys. They also came up with the idea of putting on our first ever Christmas lunch and party, which all came together in less than a month, thanks to they and their families’ unstinting hard work and generosity.

Airtime are a social group for people with COPD, which is organised by the Integrated Plus Project and meet at DY1 Venue once a week.  They very kindly offered to make cards, gift tags and decorations for this year’s appeal, and are already planning what they will make this year too!

Then we have our faithful ‘regulars’ – Glynne School Club, Ice Blue and Tim & Tina Pace, who come back every year laden with gifts and boundless goodwill.

We also had our youngest ever supporter Jack, who came in with his mum and donated a brand new puzzle and a little note, bless him J

 

Strike a pose!

Every picture tells a story and we have some great ones from this year’s Operation Santa, so why not have a browse?

How did we do?

Why we do it

We’ve had some lovely feedback from some of our recipients and I have also shared some sad tales this year too, including an arson attack, a burglary and children being taken into care at Christmas. Thanks to the generosity of lovely local people, businesses and statutory partners, we have helped to add a little Christmas cheer.

May I have a round of applause please?

I would like to pass on sincere thanks to all the lovely people who have supported us, but also some very special people who have helped make Operation Santa a reality and have really gone the extra mile.

Brett Harris  for his passion, commitment and unfailing support

Rose Cook Monk for her help with elf duties and her lovely husband Andy for being our volunteer sleigh driver, whizzing around the borough collecting donations.

The lovely team from Brierley Hill Civic Hall, who have kept us plied with coffee and cake, moved boxes and found random items as we have needed them. We have been a real disruption at times, but they have put up with us and our incessant stream of visitors.

Did we have a panto? Oh yes we did!

Huge thanks to the fabulous Brierley Hill Musical Theatre Company, who have done us an amazing price on their tickets, meaning that 180 tickets for their pantomime ‘Mother Goose’ could be purchased. This is always a fab experience for the children who attend and is often their first experience of going to the theatre.  Oh yes it is!

 

Thanks to BHMTC for doing very special prices on the tickets. 170 at panto performance.

Share our journey and join Operation Santa

If you would like to help next year or want to see what we are up to, why not join in the fun and share our stories as they happen.

BLOG:   www.operationsanta.wordpress.com  simply visit the blog and sign up to follow us, then you will get an email each time I post a story.  You can also download our wishlists for gifts and essentials, and see who’s been supporting us so far.

FACEBOOK:  join us at for the latest news and stories https://www.facebook.com/Operationsanta.Dudleyborough/

 

 

 

Voluntary Sector Multi-Speciality Community Provider (MCP) engagement session

On 7th November 2017, Dudley CVS hosted with Dudley CCG a session with voluntary organisations and community groups across Dudley borough on Dudley’s new MCP.

Purpose of session

Following the launch of the procurement process for Dudley’s Multispecialty Community Provider (MCP) in June, Dudley CCG recently announced the bidder that has made it through to the next stage of the procurement process.

Since September 2017, Dudley CCG has been going through a dialogue process with a consortium involving four local NHS Trusts and local GPs. The four trusts are – Birmingham Community Healthcare NHS Foundation Trust, The Dudley Group NHS Foundation Trust, Dudley and Walsall Mental Health Partnership NHS Trust and Black Country Partnership NHS Foundation Trust.

The new Multispecialty Community Provider (MCP) will bring together services in an integrated manner and will:

  • hold a contract of up to 15 years’ duration;
  • manage a single, whole-population budget;
  • transform the access to and delivery of community health and care services with Primary Care at the centre, and meet a defined set of outcome and performance measures.

As part of the dialogue phase, Dudley CVS hosted in partnership with Dudley CCG this engagement event for the voluntary sector with the potential consortia. This event enabled the voluntary sector to learn about proposed plans for the MCP and an opportunity to observe and engage in discussions on pre-set questions about how the potential bidder intends to engage with the sector over 10 – 15 years to meet the outcomes of the MCP.

For detailed notes from the meeting view the document below:

Let’s talk about trustees, board diversity and succession planning

During Trustees’ Week two years ago, I shared some data and thoughts about the diversity of trustee boards. Back then, the picture revealed that trustee boards didn’t reflect society in all of its diversity; just 0.5% of trustees were aged between 18 and 24 and two-thirds were over 50.

My feelings then were that charities could do more to make trusteeship appealing and accessible, by thinking about the barriers to becoming trustees and actively trying to reduce them, by being clear on what the role involved and what the charity is all about, by considering what gaps are on the board of trustees, by offering training, induction and mentoring.

And now? Having spent two more years supporting charities, my feelings are much the same, something which may be borne out by updated research findings released yesterday. The research commissioned by the Office for Civil Society and the Charity Commission makes these key findings:

  • Men outnumber women trustees on boards by two to one
  • The vast majority (92%) of trustees are white, older and above average income and education
  • 71% of charity chairs are men and 68% of charity treasurers are men
  • The average age of trustees is 55-64 years; over half (51%) are retired
  • 75% of trustees have household incomes above the national median
  • 60% of trustees have a professional qualification; 30% have post-graduate qualifications
  • 71% of trustees are recruited through an informal process
  • In 80% of charities trustees play both a governance role and an executive role – they have no staff or volunteers from whom they can seek support
  • 70% of trustees are involved in charities with an income of less than £100k a year
  • Trustees report lacking relevant legal, digital, fundraising, marketing and campaigning skills at board level
  • Trustees are concerned about their skills in dealing with fraud and external cyber-attack
  • Trustees seek support and advice from one another – 80% of all respondents regard this as their most important internal source of advice and support, with only 6% seeking guidance or training from an external provider
  • On average, trustees donate almost 5 hours a week to their trustee roles

It should be said that according to the Charity Commission, “researchers surveyed a sample of 19,064 trustees, via a national survey in January 2017. Around 3,500 trustees responded to the survey.”

I’d like to know more about what the research findings mean by ‘an informal process’ that accounts for 71% of trustees recruited. I don’t think there’s anything wrong with making a process more informal to reduce barriers (as long as constitutional requirements are followed), but if by ‘an informal process’ the research means ‘word of mouth’ or ‘asking around networks’ then that might account for a lack of diversity on trustee boards. In my experience (and in the experience of others), the majority of trustee recruitment is done by asking people personally. It’s understandable; trustees get a sense of someone’s skills and quickly see how they could add great value to their board. But this can have its drawbacks and make boards less diverse than they can be. Charities risk casting their net too narrowly, in a pool in which people are already in demand or already giving time to other charities; trustees may only ask people like them to become trustees. The risk here is that no-one asks the obvious questions, no-one brings different perspectives, no-one asks more difficult questions. Diverse boards make the best decisions.

Diverse boards make the best decisions and it isn’t surprising that the updated Code of Governance makes diversity a principal in its own right. On top of that, board composition, recruitment and skills are integral to principal 5 of the Code of Governance, ‘Board effectiveness‘. I’ve worked with many charities on trustee recruitment and the most successful ones are those that recruit through a planned process. Many have approached us desperate for trustees because a current trustee (or, more often than not, a whole group of trustees) will retire. Sometimes, it feels that the need to recruit trustees has been identified too late (and that’s when a planned process goes out of the window and people ask anyone who might be willing out of sheer desperation). Think about how unappealing it would be to be asked to become a trustee because the current trustees want to resign! This doesn’t give time to help new trustees to understand their roles and settle in and it could be very destabilising.

What I’m talking about is succession planning, an important though sometimes overlooked task of a board. It’s about striking a balance between continuity and fresh ideas and perspectives, . Here are some steps I’m currently taking some charities through:

1. Consider what barriers there are to people becoming trustees 

Knowing the barriers mean you can then work to reduce them!

 

2.  Follow your governing document and the law

Who is eligible to be a trustee? What is the minimum and maximum number of trustees you should have? How are trustees appointed?

 

3. Make sure your trustees are ready for new trustees

Understand what skills you currently have and think about what skills you need. Think about how you will welcome, train and induct a new trustee. Make sure current trustees are open to new ideas and input (the charity doesn’t belong to any one person)

 

4. Draw up role descriptions and person specifications

You should have a clear picture of what you want from a trustee and people should know what’s expected of them

 

5. Develop a way people can apply to become a trustee

What information should they receive? What processes will you use? Application? Interview? Invitation to a meeting? Who should they contact? How will they be welcomed? How will you train them? How will they be appointed?

 

6.  Target people and promote your vacancy 

If you’re looking for people with specific skills, think about: Where they might work;  What publications / websites they might read; How you will target them. Promote your vacancy as widely as possible, not just in your own networks.

 

7. Consider how you will welcome and induct new trustees 

Think about how to make any new trustees feel welcome. For instance, introduce them to trustees and staff, consider buddying, provide documents, plans and ongoing training and support.

And for Trustees’ Week, I wanted to share some useful resources and stories that others have shared which might be helpful for you:

Finally, I’m happy to support any Dudley borough charity that wants to think about succession planning, board diversity and recruitment and to work with trustees to improve their skills. Equally, if anyone is interested in becoming a trustee, I’d love to have a chat and link you up with charities that do wonderful work. As well as running regular drop ins with Eileen on the first Wednesday of each month, I’d like to know from you whether there is any appetite for specific events and activities around aspects of trusteeship. This might be a regular network of trustees, training and other support I might not have thought of! Feel free to let me know what might work for you and your trustees.

Thirty years supporting people who have suffered a stroke and their families

Anne Adams, Dudley CVS Trustee, has been supporting people who have suffered a stroke and their families for more than thirty years and is now up for an award for her lifelong dedication to helping others.

After forming Dudley Stroke Association in 1987, Anne still devotes many hours of her time to the organisation, supporting people who have been affected by strokes throughout their journey to better health.

Through the organisation, Anne also coordinates evening events, coffee mornings, day trips and lunch clubs for people who have been through a stroke. Anne said:

“Our motto ever since we started in 1987 is ‘there is life after stroke’ because people who have been through it feel so isolated and alone before they realise support is out there.”

In 1977, Anne worked as a speech therapist with people affected by stroke. In those early days, Anne was convinced more could be done to help both the person suffering a stroke and their loved ones. In 1982, Anne formed the Dudley Stroke Club to provide opportunities to share experiences and organise social events. But specific information about how to help people post-stroke was very limited.

In 1987, a stroke victim, Jeanne Hignett, encouraged Anne to create Dudley Stroke Association.

Between 1987 and 2007 Anne wore two hats, by day a professional speech therapist and at other times a volunteer champion of the work of Dudley Stroke Association and people affected by stroke.

Anne retired from paid work in 2007, but continued to give her time volunteering with the Dudley Stroke Association.

About her 25 years as a Dudley CVS Board Member, Anne said, “Dudley Stroke Association is indebted to Dudley CVS for the help and support we have received over many years, particularly when we were applying for Charity status. Dudley Stroke association would not be where it is today without Dudley CVS. I feel privileged to be a Board Member.”

Today, Anne has been nominated for volunteer of the year at the Great Big Thank You Awards.

Anne said: “If I won the Volunteer of the Year Award, it would really be for everyone who has helped make the group what it is today. It would be for all the people who have worked so hard to overcome their obstacles. For all those people who have tried so hard to get their lives back on track after going through such a difficult time.”

Each day, until November 18th special vote tokens will be published in the Express & Star to collect. For more information on how to vote for Anne visit: http://www.starthankyou.expressandstar.co.uk/

Stourbridge hairdresser championed as a safe place for parents to bring their children with special educational needs

We recently caught up with Anthony Cokeley, Interim PSIAMS manager at Dudley CVS, to talk about exciting developments of a new online resource for children with special educational needs (SEN).

Care & Share, developed by PSIAMS systems, is an online community website and platform that supports children with SEN and their families. The website houses useful information and resources whilst behind the scenes lies a bespoke system which allows families, carers and professionals to document, track and celebrate the progress of the child.

One of the great things about the website, due to officially launch this month, is how the featured information has helped people with additional needs to connect to local businesses recognised as safe places in the community.

Labichi’s, a local hairdressers in Stourbridge, has recently featured on the Care & Share website as a safe place for parents to bring their children with SEN for a comfortable haircut experience.

Manager, Ben Searley and his colleagues at Labichi’s gent’s hairdressing, situated in Market Street Stourbridge, have a ‘no rush’ attitude and do their very best to make all children and parents feel welcomed into their shop. The team recognise the importance of listening to parents to understand their child’s exact needs before beginning a haircut, Ben said

 “We understand that having a haircut can be an unpleasant experience for kids, and even more so for those with special needs. We have a wide range of kids that come in for a trim and we try to make the experience as smooth as possible. Some of the children may suffer from very short attention spans or sensitivity to the skin, which makes having a haircut very uncomfortable, or perhaps they are in a wheelchair. For those children, we want to make especially sure they feel right at home and assure them that they don’t have to worry about having their haircut. We love seeing all the kids that visit our shop and love to make sure that no matter what their disability they leave the shop feeling great without compromising on the quality of the haircut.”

Labichi’s has now been officially recognised as a safe place in the community and proudly displays a ‘Safe Place’ sticker in the shop window.

The Safe Place scheme has been developed by Dudley Voices for Choice and the sticker has become a recognisable symbol in Dudley borough to show that a place is safe for vulnerable people in the community. It means that people can expect a friendly welcome inside and people ready to assist if needed.

The shop is also now officially part of the Autism barbers assemble.

Rhys is 5 years old, he has Cerebral Palsy, Hydrocephalus, developmental delay and other additional needs. Rhys is now a regular at Labichi’s Barber and now enjoys having his haircut, but this wasn’t always the case.

Anthony, who is Rhys’s father said,

“When we first came to Labichi’s we were worried about the waiting, let alone the haircut itself. Rhys can be very impatient and very noisy if he is getting restless. Every time we went somewhere I always felt like people were constantly watching and secretly wishing we would just be quiet. The staff immediately made us feel at ease and welcomed us regardless of how much noise Rhys was making. They always make an effort to engage with him. When Rhys first sat in the chair, my concerns were that because he has a Ventriculoperitoneal (VP) shunt in his head, and he can be quite sensitive to it and this was going to make his experience even more unpleasant, but after I explained it to the barber he took extra care with him. Rhys was also sensitive to the noise of the clippers and found it really scary. He has now got used to this and is quite happy to sit the chair.”

Ben and his team at Labichi’s are always trying to find new and inventive ways to adapt to a child’s specific needs, recently inventing an imaginary ‘fidget button’, a fun way for a child to get any fidgeting out of their system before or during a haircut, by pressing the button for a 5 minute time-out.

Mason is also 5 years old, he has a rare genetic disorder, is partially sighted with Attention Deficit Hyperactivity Disorder (ADHD), Autism, and Sensory Prepossessing Disorder (SPD). Mason’s mother, Charis Taylor, describes their first visit to the barber shop:

“After years of unsuccessful and traumatic experiences for us trying to get Mason’s haircut, going through the kicking, screaming and taking two of us to hold him down for a haircut, we were at the end of our tether. Labichis barbers was recommended to us, so very reluctantly, we decided to try it. We didn’t expect him to even sit in the chair, to be honest, and wasn’t very hopeful. He watched his friend have his haircut first which helped him to get his head around it, and eventually Mason sat in the chair! Yes he fidgeted, he moaned slightly and was very nervous, but he just sat and watched a cartoon on my phone the whole time while the barber worked around him patiently. The barber was very calm, didn’t force him to look up, just worked around him, explaining each step to him before cutting, and more importantly, he didn’t rush. The end results were a fantastic haircut, very proud little boy, and an exceptionally happy mummy.”

Ben and his team at Labichi’s are now looking to spread the word to parents, local autism support groups and special schools in the community to let them know that there is a safe place to bring children with additional needs. On occasion, the staff at Labichis will make out of hours appointments for parents that don’t feel comfortable to come for the first time during normal opening hours.

If you would like to get in touch with the team at Labichi’s, visit their Facebook page: https://www.facebook.com/Labichibarbers/

If you would like to find out more about the Care & Share project contact Anthony Cokeley at anthony@psiams.com

My week working at Dudley CVS

At Dudley CVS we’re passionate about nurturing young people to develop their skills and experience a possible future career path. Last week we had the pleasure of meeting Evie Colesby, a work experience student, who spent a week working with our teams at Dudley CVS. It was great to have such an enthusiastic self-starter on board and an extra pair of hands in the lead up to our AGM and Volunteer Awards! Here’s what Evie thought about her time at Dudley CVS…

“Early last year I was told by my school that I had to try and find work experience for a week in October. Typically, most of my class left it to their parents or our teacher to organise. However, I sat down with my parents and we spoke about what I was potentially interested in doing with my life. It’s such an overwhelming prospect, a 14 year old trying to decipher what they wanted to do for the rest of their lives! After mulling over several ideas I decided, because I’m very creative, fields that seemed very interesting to me were media, marketing and comms. Granted, I may have let my mom take the lead, however, I am so glad I did! She knew Eileen, volunteer manager at Dudley CVS, through work they had done together with volunteers before, and Eileen so very kindly offered to have me. At Dudley CVS they have made me feel so very welcome, even at a time of stress (the week before the awards!), they have never failed to include me and help me get stuck into tasks I can do to help.

Dudley CVS is an infrastructure charity supporting voluntary, community and faith sectors in Dudley borough, they also support social enterprises. I have learnt, in a nutshell, that the Dudley CVS team work incredibly hard to support, to advise, and to train local people to benefit their organisations.

Throughout the week commencing 9th October, I spent my time moving from Albion Street to DY1 Venue. In this time I met some of the nicest people, everyone is so caring and giving. I was shocked at the amount of work they were all so willing and happy to put in to help others.

MONDAY 9th OCTOBER: On Monday I had a little induction with Eileen and met the team at Albion Street, who were all very lovely. Seeing as everyone was preparing for the awards on Wednesday 18th I became an extra pair of hands to help with this. Meaning I was doing all sorts like putting certificates in frames for the main award winners and organising which certificates went onto which tables. I also met Dale and Steph, the admin staff (who were lovely!) and they asked me to make phone calls regarding the awards and proxy votes etc.

TUESDAY 10th OCTOBER: The morning of Tuesday consisted of finishing off the phone calls made on Monday. And then at midday Eileen and I went to a volunteer celebrations at Live at Home (http://www.mha.org.uk/community-support/live-home/), which was so interesting! I met the mayor and had some great conversations with the volunteers, who received their certificates from the Volunteer Awards. I also learnt about volunteering as a community and the help received for this to happen.

WEDNESDAY 11th OCTOBER: Wednesday was one of my favourite days, I went to the DY1 Venue and met Mel, Faye and Becky from Healthwatch (http://healthwatchdudley.co.uk/). I started the morning by talking to Mel about how varied a comms role can be and how I might like to be involved with comms. We also proofread the annual report and I helped her make some adjustments so that it could be sent off to print. She then told me about a new project they are working on based around neglect in communities, and what it means to thrive (https://www.eventbrite.co.uk/e/thrive-in-dudley-learn-it-try-it-celebrate-tickets-38433770442), we spoke about how we could present this campaign to young people and how it could be promoted in schools. This was all before lunch!

After lunch, I met Faye and Becky (a young health champion) and we went to “Gather” (https://en-gb.facebook.com/gatherdudleycic/), a café with lovely food and a great atmosphere, where they invite anyone in the community to come along to events held there or just to go for a sandwich and a drink.

“So many people have so much to give and we want to bring them all together to help make Dudley the place where things happen.”

I spoke to Faye and Becky about the young health champions and what they do for Dudley, and that Becky had raised lots of money for mental health charities. We then went back to DY1 Venue and we spoke about how to construct a press release and how a USP makes a more creative and improved marketing campaign.

THURSDAY 12th OCTOBER: In the morning I went to an event at DY1 Venue called “Navigating Difficult Times”, this was basically a chance to have a coffee and connect whilst doing so. I met the staff involved with organising this, obviously I already knew Eileen and I had met Martin on Monday too. But I was introduced to John, Helena and Andy. Who each spoke to everyone there, I learnt about what funders are looking for from Martin, how to effectively network, sell yourself and your company from Andy, and Helena spoke about how Dudley CVS support groups with their communications, The Echo, (their newsletter) and annual report for 2016/17.

Navigating difficult times and getting the support you need event

Navigating Difficult Times event

FRIDAY 13th OCTOBER: On my last day I went to Holly Hall Secondary with Nicki and Donna to promote and launch a programme called izone (http://izone.org.uk/). The programme is basically a way of allowing young people in the community to have a platform where they can fall back to if they’re struggling with things such as mental wellbeing, relationships, finance and lots more. The website and app also offer a link to “giving back” this allows young people to get involved with the community and help or support others. I also went to a few of the other talks given by other corporations such as St John’s Ambulance and the Fire Service. I then came back to Albion Street where Eileen and I completed my assessment and reports of the week, I was glad to know it was all positive feedback!

My week at Dudley CVS has been very interesting and my experience has been so welcoming and inclusive. I’d like to also use this as an opportunity to thank everyone I have been working with this week, I appreciated that they all treated me like an adult and involved me in everything, especially seeing as I was there on the busiest week of the year! I hope I was helpful as an extra pair of hands and didn’t get in the way or further stress anyone out. The lessons I have learnt this week I will definitely take forward with me, to consider my future career. It has been such a valuable and important experience that I have also thoroughly enjoyed, so thank you!

On Wednesday 18th October I have been invited to the awards (https://dva2017.wordpress.com/) to take informal photographs and to see the amazing commitment and hard work endured within volunteering. I am really looking forward to the night as I have been told by everyone how fabulous it is when it has all come together! This is also something Eileen asked me to do because I had participated (a very small role) in making the awards happen, which I think is a real privilege and compliment from them, as the event is so important.”

A thank you to Evie, our volunteer photographer and work experience student with the Mayor of Dudley and Mike Abrahams, Dudley CVS Chairman

We wish Evie all the best in her future and thank her for joining us last week. Don’t forget to keep your eyes out for Evie’s volunteer awards photos at www.dva2017.wordpress.com

 

Nurturing caring, vibrant and caring communities – A snapshot of our story over the last year

We are really pleased to share the work that our Dudley CVS team have been doing over the past year in our most recent annual review. The 2016-17 review is a snapshot of the work we’ve done between April 2016 and March 2017 to support individuals, communities and organisations across Dudley borough.

Take a look at our annual review website and read about how we’ve been connecting and inspiring people and organisations to achieve positive change and championing their work.

Visit www.dudleycvsreview.org

Or, if you would like to read a short snapshot of our story, you can download our pdf version by clicking on the image below:

I hope you enjoy learning about the work we’ve been doing over the past year. If you’ve any feedback please feel free to leave a comment!

Be part of our collective story and share how you’ve been involved in our work or how you would like to get more involved! #dcvstory

Meet our new starters!

We are pleased to introduce our new members of staff to Dudley CVS, Sarah working with Healthwatch Dudley, Keeley and Abdullah with Integrated Plus and, Luke and Donna with the newly formed Children, Young People, Families and Communities team.

This week we met Keeley, Sarah and Luke:

Meet Keeley Waldron, Locality Link Development Officer for Integrated Plus

“My name is Keeley Waldron and I’m the new Locality Link Development Officer for Integrated Plus. I will be working in Kingswinford, Amblecote and Brierley Hill. The part of my role that I’m most looking forward to is being able to help people learn more about the support and options that are available to them in their local communities. I’m also looking forward to being able to work closely with other professionals to make sure that we’re seeing people as a whole, not just focusing on their medical needs.

I previously worked at Alzheimer’s Society. In my time there I worked as a Dementia Support Worker and a Dementia Friends Regional Officer. I’m hopeful that my knowledge of dementia and experience of supporting carer’s will prove useful in my new role. I’ve also been able to form good links with a number of voluntary organisations who I will be able to continue to refer into. It will be great now to be able to support people with a wide range of different challenges. I’m sure that I have a lot to learn but I’m raring to go and looking forward to it!

Since starting back in April this year I am now addicted to running (very slowly I must add) but I love taking part in various races and collecting the bling at the end. I have a six year old son called Ethan, who despite being too laid back does keep me busy. When I find the time I like to relax by watching TV, Game of Thrones is a firm favourite followed closely by (I need to be honest) Eastenders!”

Contact Keeley: keeley@dudleycvs.org.uk 

Meet Sarah Hill, Support Officer for Healthwatch Dudley

“Following an illness in 2015/2016, I wanted to get back into ‘the swing’ of working. So, I thought volunteering would be a good way of getting my confidence back and use to a working environment again.

I started volunteering at Dudley CVS in January 2016 assisting with admin/front of house duties and I also got involved with ‘Tea and Chat’ at Russell’s Hall Hospital.

Whilst volunteering at Dudley CVS, it was suggested that I approach White House Cancer Support in Dudley about volunteering with them, which I did and started there in April 2016 helping the Information and Support Officer at the time.

In July 2016, I gained full-time employment with White House Cancer Support as their Information and Support Officer, until May 2017 when I decided to leave. In August 2017, I joined the Healthwatch Dudley team as their Support Officer on a part-time basis.

Outside of work, I enjoy spending time with my family and socialising with my friends. I enjoy meeting people, I am outgoing, chatty and helpful.

I am a fan of Rugby and like to watch matches at Worcester Warriors and I also enjoy swimming and jogging. I love days out that usually involve a walk, picnic or pub lunch and a visit to a National Trust, where I get inspiration from to help transform our garden at home.”

Contact Sarah: sarah@healthwatchdudley.co.uk

Meet Luke Hamblett, Youth and Community Work Development Officer working with the newly formed Children, Young People, Families and Communities team

“Hi, I’m Luke, I’m 21 and I’m the new Youth and Community Work Development Officer at Dudley CVS. My role entails helping to support and establish open access youth work across the borough, as well as finding out and connecting with the already established voluntary youth work organisations that we have here across Dudley. I’m really excited to be joining the team here and look forward to working with all of the organisations and volunteers across all sectors that work with children and young people.

My background is in voluntary youth work where I worked for a local church for a number of years, whilst studying a degree in Youth Work. I have several years of experience in running and helping with youth clubs as well as small groups and one to one youth work activities.

I enjoy working with young people and am really passionate about seeing them achieve their goals and meet their full potential. It is really important for me to create authentic relationships with young people and build very honest and open relationships. Building trust whilst maintaining professional and personal boundaries has been key for my work with young people and I place a lot of importance on that principle.

In my spare time I enjoy film and media and I have experience in the graphic design and television industries where I designed for and worked alongside a local television station during my time at college. I think that by transferring those experiences to my youth work I have developed a unique view point on how marketing and visual communications can play a key part in the voluntary youth work sector.”

Contact Luke: Luke@dudleycvs.org.uk