My week working at Dudley CVS

At Dudley CVS we’re passionate about nurturing young people to develop their skills and experience a possible future career path. Last week we had the pleasure of meeting Evie Colesby, a work experience student, who spent a week working with our teams at Dudley CVS. It was great to have such an enthusiastic self-starter on board and an extra pair of hands in the lead up to our AGM and Volunteer Awards! Here’s what Evie thought about her time at Dudley CVS…

“Early last year I was told by my school that I had to try and find work experience for a week in October. Typically, most of my class left it to their parents or our teacher to organise. However, I sat down with my parents and we spoke about what I was potentially interested in doing with my life. It’s such an overwhelming prospect, a 14 year old trying to decipher what they wanted to do for the rest of their lives! After mulling over several ideas I decided, because I’m very creative, fields that seemed very interesting to me were media, marketing and comms. Granted, I may have let my mom take the lead, however, I am so glad I did! She knew Eileen, volunteer manager at Dudley CVS, through work they had done together with volunteers before, and Eileen so very kindly offered to have me. At Dudley CVS they have made me feel so very welcome, even at a time of stress (the week before the awards!), they have never failed to include me and help me get stuck into tasks I can do to help.

Dudley CVS is an infrastructure charity supporting voluntary, community and faith sectors in Dudley borough, they also support social enterprises. I have learnt, in a nutshell, that the Dudley CVS team work incredibly hard to support, to advise, and to train local people to benefit their organisations.

Throughout the week commencing 9th October, I spent my time moving from Albion Street to DY1 Venue. In this time I met some of the nicest people, everyone is so caring and giving. I was shocked at the amount of work they were all so willing and happy to put in to help others.

MONDAY 9th OCTOBER: On Monday I had a little induction with Eileen and met the team at Albion Street, who were all very lovely. Seeing as everyone was preparing for the awards on Wednesday 18th I became an extra pair of hands to help with this. Meaning I was doing all sorts like putting certificates in frames for the main award winners and organising which certificates went onto which tables. I also met Dale and Steph, the admin staff (who were lovely!) and they asked me to make phone calls regarding the awards and proxy votes etc.

TUESDAY 10th OCTOBER: The morning of Tuesday consisted of finishing off the phone calls made on Monday. And then at midday Eileen and I went to a volunteer celebrations at Live at Home (http://www.mha.org.uk/community-support/live-home/), which was so interesting! I met the mayor and had some great conversations with the volunteers, who received their certificates from the Volunteer Awards. I also learnt about volunteering as a community and the help received for this to happen.

WEDNESDAY 11th OCTOBER: Wednesday was one of my favourite days, I went to the DY1 Venue and met Mel, Faye and Becky from Healthwatch (http://healthwatchdudley.co.uk/). I started the morning by talking to Mel about how varied a comms role can be and how I might like to be involved with comms. We also proofread the annual report and I helped her make some adjustments so that it could be sent off to print. She then told me about a new project they are working on based around neglect in communities, and what it means to thrive (https://www.eventbrite.co.uk/e/thrive-in-dudley-learn-it-try-it-celebrate-tickets-38433770442), we spoke about how we could present this campaign to young people and how it could be promoted in schools. This was all before lunch!

After lunch, I met Faye and Becky (a young health champion) and we went to “Gather” (https://en-gb.facebook.com/gatherdudleycic/), a café with lovely food and a great atmosphere, where they invite anyone in the community to come along to events held there or just to go for a sandwich and a drink.

“So many people have so much to give and we want to bring them all together to help make Dudley the place where things happen.”

I spoke to Faye and Becky about the young health champions and what they do for Dudley, and that Becky had raised lots of money for mental health charities. We then went back to DY1 Venue and we spoke about how to construct a press release and how a USP makes a more creative and improved marketing campaign.

THURSDAY 12th OCTOBER: In the morning I went to an event at DY1 Venue called “Navigating Difficult Times”, this was basically a chance to have a coffee and connect whilst doing so. I met the staff involved with organising this, obviously I already knew Eileen and I had met Martin on Monday too. But I was introduced to John, Helena and Andy. Who each spoke to everyone there, I learnt about what funders are looking for from Martin, how to effectively network, sell yourself and your company from Andy, and Helena spoke about how Dudley CVS support groups with their communications, The Echo, (their newsletter) and annual report for 2016/17.

Navigating difficult times and getting the support you need event

Navigating Difficult Times event

FRIDAY 13th OCTOBER: On my last day I went to Holly Hall Secondary with Nicki and Donna to promote and launch a programme called izone (http://izone.org.uk/). The programme is basically a way of allowing young people in the community to have a platform where they can fall back to if they’re struggling with things such as mental wellbeing, relationships, finance and lots more. The website and app also offer a link to “giving back” this allows young people to get involved with the community and help or support others. I also went to a few of the other talks given by other corporations such as St John’s Ambulance and the Fire Service. I then came back to Albion Street where Eileen and I completed my assessment and reports of the week, I was glad to know it was all positive feedback!

My week at Dudley CVS has been very interesting and my experience has been so welcoming and inclusive. I’d like to also use this as an opportunity to thank everyone I have been working with this week, I appreciated that they all treated me like an adult and involved me in everything, especially seeing as I was there on the busiest week of the year! I hope I was helpful as an extra pair of hands and didn’t get in the way or further stress anyone out. The lessons I have learnt this week I will definitely take forward with me, to consider my future career. It has been such a valuable and important experience that I have also thoroughly enjoyed, so thank you!

On Wednesday 18th October I have been invited to the awards (https://dva2017.wordpress.com/) to take informal photographs and to see the amazing commitment and hard work endured within volunteering. I am really looking forward to the night as I have been told by everyone how fabulous it is when it has all come together! This is also something Eileen asked me to do because I had participated (a very small role) in making the awards happen, which I think is a real privilege and compliment from them, as the event is so important.”

A thank you to Evie, our volunteer photographer and work experience student with the Mayor of Dudley and Mike Abrahams, Dudley CVS Chairman

We wish Evie all the best in her future and thank her for joining us last week. Don’t forget to keep your eyes out for Evie’s volunteer awards photos at www.dva2017.wordpress.com

 

Supporting new models of care

All Together Better Graphic

The NHS is facing a number of challenges. People are living longer, with more complex health issues, and across the NHS it is now recognised that to really meet these challenges we must take a longer view. They are not things that can be fixed overnight.

The Five Year Forward View (published in October 2014), set out how the NHS needs to adapt to be able to provide sustainable, personalised health and care services over the next five years. To support this, the NHS invited organisations and partnerships to explore new ways of working.

Dudley CVS was keen to contribute to this work and is working in partnership with local organisations to develop a new model of care in Dudley.

All Together Better describes this partnership between local NHS and care organisations, GPs and the voluntary sector which all believe there is a better way to plan and deliver care in Dudley. We are now working together to develop a new care model called a Multispecialty Community Provider (MCP) to improve the way the most vulnerable people are looked after.

Under the new model, people who are registered with a Dudley GP will have their care coordinated by them. For example, a person with frailty and long‐term conditions, registered with a GP in Dudley, now has their care overseen by a multi‐disciplinary team in the community. This team includes the Dudley CVS voluntary sector locality link workers (Integrated Plus) who are connecting our most vulnerable people to the 1000+ community and voluntary sector organisations in Dudley.

This ensures a more rounded approach towards care that better meets the person’s medical and social needs – at one time, in one place.

These links also help to ensure that people have access to support and care from their local community.

As a result of the health and care system working together in this way, people are not only receiving the coordinated support necessary for their health needs, but they are also linking to the wider network of care and social interaction in their community to help them live more independently for longer. New ways of working will also mean that health and care staff will have more time to care for the people that need their expertise the most.

If you would like to watch a short film to describe this Multi-Disciplinary Team (MDT) approach please go to www.dudleyccg.nhs.uk/integration

You can find out more about Integrated Plus workers by watching this short video about their role.

Listening Exercise

The All Together Better partnership has arranged a number of Listening Events to help us find out what really matters to people in Dudley in general, and in relation to specific health services.

The Doodle Ad has been created by the partnership for the Listening Events and is being used to explain the changes to local people. View the Doodle Ad below.

Find out more

Details of the Listening Events
Engagement Group for New Care Models
All Together Better web pages

Listening to Victims of Crime within Dudley Borough Report

Commissioned by the local Police and Crime Commissioning Board, 9 organisations within Dudley Crimeborough, through 1-2-1 interviews and focus groups, recently undertook a survey with 417 Dudley residents who had been victims of crime. The aim of the research was to seek and represent the views and experiences of victims of crime as of February 2015.

The 9 organisations that took part in the research included:

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Dudley borough picked as one of 29 Vanguard projects

Nine hospitals and 14 GP-led bids have been given part of £200m funding to provide integrated primary, secondary and social care. The approval of the ‘vanguard’ projects marks the next major stage in the implementation of NHS chief executive Simon Stevens’ Five-Year Forward View.

NHS England said that there were 269 applications from groups of nurses, doctors and other health and social care staff. In all, 29 bids were approved, including six bids by care homes.

The two main new models of care – the GP-led ‘multi-specialty community providers’ (MCPs) and the hospital-led ‘primary and acute care systems’ (PACS) – were included as part of NHS England’s Five-Year Forward View.

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Where are we at with Integrated Care in Dudley Borough?

Dudley CVS is hosting its second event on integrated care for the voluntary and community sector in Dudley borough on 11th November 2014.

The purpose of the event is to bring together the voluntary and community sector to update them on where we are at with integrated care, our new pilot Integrated Plus, and to enable the sector to explore how it could contribute to the integrated care model being implemented in Dudley borough by Dudley Clinical Commissioning Group and the Directorate for Adults, Communities and Housing Services.

The event will enable trustees/directors, staff and volunteers of voluntary and community organisations to:

– Receive an update on integrated care model in Dudley borough
– Learn about Integrated Plus
– View a live versions of PSIAMS, which is a new IT system developed for voluntary groups in Dudley that will help them to demonstrate their social impact
– Discuss how they can contribute to integrated care services in Dudley borough

Details of the outcomes of the event will be published in a blog soon or visit: integratedplusblog.com.

Help us put volunteering on the map!

Please help us build a picture of the difference that Dudley’s volunteers and active-citizens make

Volunteering Counts in Dudley borough

checklistAs I am sure you are aware, volunteers make a major social and economic contribution towards the quality of life for people across the Dudley borough.  In 2005 we did an audit and once we’d analysed the results, found that 14822 volunteers gave around 1 million hours that year!

Things have no doubt changed and we are keen to get an up-to-date picture of the difference volunteers make to local communities and services.  Dudley CVS are looking for your help in completing this audit which will be used to provide an accurate snapshot of local volunteering activity.  The information gained will be used to raise the profile of volunteering in the borough, demonstrate the diversity of volunteers and the impact they are making.  It will be shared with local stakeholders and the final report will be available in October, when interested groups may contact us for a copy or download…

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