Riverside House successful funding application to the Severn Trent Water Community Fund

In February I met Clare Evans from Riverside House to discuss a funding application to the Severn Trent Water Community Fund. Following our meeting, Clare completed the application and sent it to me for review prior to submission.

By way of background, Riverside House is a grade 2 listed building situated on four acres of land between the River Stour and the Stourbridge Canal and is a former Iron Masters estate that had fallen into dereliction. The aim is to develop a place that inspires wellbeing and improves biodiversity by transforming the estate into a haven for people to explore the natural environment and engage with wildlife and ecology. They want to open the land up to the community so that people can share time and experiences together enjoying nature in surroundings that are unique with safe access (using accessible paths and fencing) to view the River Stour and the beauty of the Riverside House site for all members of the community. The wellbeing activities are delivered through the arts, traditional craft, ecology, heritage, food & nutrition and land-based work.

Riverside Stourbridge CIC was awarded £51,934 from the Community Fund in April towards the ongoing development of the project creating a unique wetland ecosystem treatment area to purify greywater improving biodiversity on the site. The greywater purification system will absorb and convert plant nutrients contained in wastewater from their off-grid container café into a biodiverse wetland ecosystem so that rainwater will create a varied biomass yield and wildlife habitat.

Initially they are focusing on supporting people with learning disabilities and autism, mental health issues and those looking for volunteering opportunities so that they can learn and develop practical skills. However, the goal over the next few years is to turn the site into a heritage centre with gardens, restaurant, craft shop, woodland and workshops making it a place where people feel included and bespoke opportunities are provided.

They are working in partnership and collaboratively with many organisations so that their service users can benefit from a variety of positive experiences that enhance the health and wellbeing of the local community. To date, these partners include the Birmingham and Black Country Wildlife Trust, Dudley Council, Dudley Job Centre and the Dudley CVS/NHS social prescribing service Integrated Plus.

The Severn Trent Community Fund is a £10M fund made available over a five year period (from 2020) to support new local projects, charities and community groups in the Severn Trent region helping to make a real and tangible difference with three levels of funding £2,000-£10,000, £10,001-£75,000 and £75,001-£200,000. Applications are invited from registered charities that work to improve community wellbeing for:

  • people providing them with activities so they lead a healthier lifestyle and gain new skills;
  • places by creating better places to live;
  • the environment giving people greater access to the environment or help look after water.

Applications can be made at any time.

Spotlight on Moms Mindful Hub, a small group with a big heart

Moms Mindful Hub is a small, volunteer-led group that’s there for moms, their mental health and wellbeing. The group is brought together by Leonie McDonald, who has been an absolute pleasure to work with over the last ten years or so. Although the group has stayed small in size, like many other community groups, they don’t let that get in the way of getting stuck in to make a great impact to the lives of moms.

A mom herself to three lovely children, Leonie takes her own experiences and uses them to build a supportive network of moms who care for one another without judgement. I started working with Leonie when Moms Mindful Hub was just an idea and, instead of pushing her straight into becoming a voluntary group with its added bureaucracy, I encouraged Leonie to reach out to others who might be able to help lead the group, share the vision and the burden. Amazingly, Leonie spent the next five or so years engaging moms from all walks of life, welcoming them in, supporting them (and being supported by them herself) and offering them a space where they could talk openly about the highs and lows of motherhood and take part in joint activities that would improve their health and wellbeing.

This all led eventually to Leonie identifying some moms who could help her to formalise Moms Mindful Hub into a constituted voluntary group and a couple of years ago it got its very own committee and constitution, which would help it to develop its activities and apply for funding if that was necessary.

Moms Mindful Hub has done loads on a shoe-string with only a few grants here and there. Leonie is a Queen of linking with others and working together in a way that means Moms Mindful Hub can work from multiple venues, such as Jasmine Road Community Gardens, Huntingtree Park Hub and, more recently, Age Concern in Stourbridge. Not having grants can give a group a lot of freedom to do what its community want it to do without having to jump through lots of bureaucratic hoops, and the group has received some lovely press for the variety of work it’s doing. Just take a look at this Express and Star piece about Moms Mindful hub’s work at Age Concern Stourbridge.

Moms Mindful Hub didn’t let the pandemic stop its work, either. Although lockdown felt like a step backwards from all the progress the group had made, the group focused on staying positive and helping moms to stay positive by moving their activities online. They offered coffee mornings on Zoom as a way to help people stay connected, and they successfully applied to the NSUN (National Survivor User Network) Covid-19 Fund, which allowed the group to put together wellbeing care packages with leaflets, tips for recognising low mood, online resources for activities that could be done at home. They collaborated with the NHS to offer care packages to new and young moms.

As restrictions began to ease, Leonie and the group tentatively moved to outdoor activities, meeting for socially distanced walks three times a week and getting children and moms involved in nature play and education at Jasmine Road Community Gardens. Most recently, Moms Mindful Hub has linked with Age Concern Stourbridge, where they can offer indoor and outdoor stay and play activities. In future, the group is looking at outdoor, nature-based activities, developing its work with Rethink and is always on the lookout for organisations to work with to make this kind of stuff happen.

I’m constantly bowled over by Leonie’s energy and drive to work with other organisations in order to improve the health and wellbeing of the moms in the network. I probably shouldn’t be surprised by this now! It’s a testament to Leonie’s resilience, generosity and thoughtfulness that Moms Mindful Hub has been able to develop and flourish during such a challenging year, and long may it continue!

Moms Mindful Hub is very active on Facebook, Twitter and Instagram. Why not join them if you’d like to learn more or get some friendly support? I know you’ll be really welcome.

We’ve never met in person: Spirit of Djembe and Partners With Industry, two not-for-profits supported during a turbulent year

In March 2020, life as we knew it changed dramatically. As news of Covid-19 became increasingly concerning, Dudley CVS made the decision to suspend face-to-face meetings and we were faced with the task of pivoting to working remotely and holding virtual meetings, on top of adapting our work to support the community response to the pandemic.

I love my job. Every week is different. But a massive chunk of my time, perhaps 40%-50% of it, is spent in some form of face-to-face meeting. Whether it’s meeting groups and supporting them with setting up, planning, funding bids and the like, giving training, holding drop in sessions in cafes around the borough with Eileen, meeting with colleagues to cook up new ways to support the sector and at conferences.

In March 2020 all of that changed. How would we continue to support groups and help with the huge-scale efforts to keep those shielding or isolating connected?

Looking back into the whirlwind of that time from a much calmer vantage point, we moved to online support very quickly. We supported groups by email, phone and video meeting (first with Skype and then with Zoom and Teams!), learning as we went and supporting colleagues as well as groups with using online platforms. We offered drop ins, training events, networking meetings, one-to-one support and so many people and groups connected with us, many with a renewed eagerness to work together.

I’m amazed to learn that I supported 90 groups last year, giving support and guidance on the usual things like setting up, planning, community asset transfer and fundraising, and on new things like thinking through Covid-19 procedures and holding virtual AGMs, even helping to run a few! And I’ve helped people to set up not-for-profits without ever meeting them face-to-face. Sprit of Djembe and Partners With Industry are two very different not-for-profits that formalised during the year.

Spirit of Djembe

Spirit of Djembe preparing to play in Mary Stevens Park in the summer before lockdown

Spirit of Djembe is an African drumming group based in Stourbridge. Their founder, Faith, got in touch with me to talk about formalising as a small not-for-profit with a constitution, something that they could work on while they were unable to get together for rehearsals and drumming sessions. Over a couple of months, I talked Faith through the process, introduced her to a simple constitution that would allow the group to open a bank account and fundraise in its own name, and supported Faith to engage with members in a way that involved them in the process and spread the leadership.

This work culminated in a Zoom meeting where I met some of the members of Spirit of Djembe, one of the loveliest meetings I’ve been involved in over the course of the pandemic. What struck me most about this welcoming group, was how members were so supportive of one another. Although clearly missing coming together face-to-face, they’d made an effort to come together socially on Zoom, and even worked out a way to rehearse their drumming online. Everyone made me feel so welcome. I know constitutions don’t get many people excited and engaged, but as I talked them through their draft, answered questions and made changes they wanted for their group, I felt that everyone was participating. At the meeting, I also helped them appoint their first committee and talked to the members about the roles and responsibilities of the committee. I left the meeting feeling that the group was really well organised and I hoped they would be able to get together to do what they love soon.

Fast forward a few months later and I’ve given the group some guidance around data protection principles and some pointers on insurance as Faith told me they have their first booking since the first lockdown began!

And if you’re looking for something new to do as restrictions ease, if you’d like to meet a welcoming and supportive group of people and learn something new, then now might be a good time to join Spirit of Djembe. If you’re interested in joining, you can call Faith on 07526 261250.

I do hope that as restrictions ease, Spirit of Djembe goes from strength to strength!

Partners With Industry CIC

Back in October, Partners With Industry CIC existed only as an idea of its founder Richard. Richard’s background was in automation and robotics and he wanted to set up an organisation that focused on equipping people who were unemployed or wanted to retrain with the skills required for jobs in the modern automated working environment of the future. Richard also wanted this work to benefit people with learning disabilities and the training would go from reskilling complete beginners to learn new skills to advanced skills to help existing engineers get back into the workplace.

I offered Richard a virtual meeting to have an initial chat about the possible routes available in our sector and the types of rules and regulations a not-for-profit would be subject to, and to learn more about Richard’s vision. At our meeting, I was really pleased to learn that Richard had started planning and had made links with Dudley College, West Midlands Combined Authority and Dudley Business First. Richard also told me that he was particularly interested in helping people living with dyslexia and autism to train and to have better opportunities to get into the industry. This seemed quite compatible with being a social enterprise, which is a business set up for social purposes.

I talked Richard through a resource which shows the similarities and differences between a charity, a social enterprise and a profit-making business/sole trader and the extra rules and expectations associated with being a not-for-profit. Richard was interested in learning more about social enterprise models; it felt like the CIC might be a good fit for the new organisation, which would allow it to pursue social aims for the benefit of the community and raise income in a range of ways, such as trading.

I gave Richard some guidance about CICs and directed him to some great resources provided by the CIC Regulator and encouraged him to look at examples of social enterprises provided by organisations like Social Enterprise UK and was on hand to talk through ideas that Richard was testing. I was really impressed with Richard’s ideas for operating as a business in order to benefit communities and the links he’d begun to make with potential partner organisations.

Richard brought a colleague on board and they decided to pursue the CIC route. Because both were new to CICs, I offered training on governance for CICs and supported them to get the company set up, giving step by step guidance, helping with the social purpose and explaining the memorandum and articles.

Then in January, I was pleased to learn Partners With Industry had officially become a community interest company. Richard got in touch to tell me the good news and told me

“We very much appreciate your help and it would have been impossible for us to do without your help, advice and guidance.”

Since then, Partners With Industry has set up its website, expanded its business to offer paid services to businesses and made partnerships across the country. I’ve also connected Richard with Eileen from our Volunteer Centre so that Partners With Industry can offer a great volunteering experience too. Richard also hopes to be a Voice of Innovation for the West Midlands Innovation Alliance, which promotes innovation in science and technology.

It’s been great supporting these and many other organisations during a challenging year, and I’m looking forward to working with more as we emerge from the pandemic.

In fact, Dudley CVS is collaborating with consultant David Waterfall to bring an exciting new opportunity to support the sector in Dudley borough to reset and rebuild following the pandemic.

Reset, Rebuild & Reimagine will provide the opportunity, with guided expert external facilitation, for the sector to take stock, refocus and reimagine where next in terms of rebuild and recovery. More specifically Reset, Rebuild & Reimagine will offer:

  • Opportunities to explore and share together what impact the pandemic has had on your organisation
  • The opportunity to help co-design future Reset, Rebuild and Reimagine sessions
  • Opportunities to develop and learn new skills and insights from a range of external professionals. Topics may include: improving resilience, employment law in relation to Covid-19, help with technology adoption, market development, engaging clients in new ways, business modelling, impact evaluations, financial sustainability, forward strategy etc
  • Dedicated time and space for peer support and action learning
  • A platform for embarking on a journey of exploration, skills development and shared learning together for resetting, rebuilding and reimagining the future of the VCFS across Dudley Borough, and
  • A platform to share amazing stories about how you have adapted your organisation to meet the needs of Dudley residents.

Reset, Rebuild & Reimagine will kick start with two sessions on 28 June to co-design with you the shape and content of this exciting and innovative programme, with two places per organisation available. For more information and to book, please visit our story on Reset, Rebuild & Reimagine.

Conversations with the funder – Black Country ESF Community Grants

Last week we held a third ‘Meet the Funder’ event for not-for-profit organisations across Dudley borough. This time we welcomed Ruth Burgess, Grant Manager at Black Country ESF Community Grants. We were also joined by not-for-profits from across the Black Country who heard more about the programmes criteria and priorities.

The session was recorded and is now available as a video and audio podcast.

Ruth has also shared a lovely case study about a Dudley-based organisation that successfully applied to Black Country ESF Community Grants. Scroll down to read more about this and to get more inspiration from a real-life example.

Here’s the video, complete with slides.

And here’s the audio only version:

Example of a fantastic Dudley based project: Magic Touch Network was funded by ESF Community Grants in the summer 2020 to run the “Progression Project”. The project worked with women in Dudley running courses focused on health and beauty as well as additional support with English speaking, reading and writing. The project was designed to help the participants move closer to the job market and equip them with the social and interpersonal skills needed to improve self-confidence.  

Ruth from ESF Black Country Community Grants spoke with Sumaira and Maz from the Magic Touch project to find out more about their project

You were funded during a pandemic, what was the biggest challenge of running a project in 2020? Magic Touch: The biggest challenge was the delays and complications caused by Covid 19. Local people still needed a lot of support but it was hard to balance this with the pandemic restrictions. There were delays in starting the project and a lot more paperwork to do. We had to plan our activities in more detail and be very careful in the way we ran the project in order to keep everyone supported yet safe.

The project managed to get 8 people into work which is an amazing achievement. How did you manage this and what kind of work did participants go into? Magic Touch: Our success was due to working with the ladies on a detailed one to one basis. We had taken on learners genuinely interested in finding employment and worked with them in each session to apply for jobs that they were suited to. Care work was the area that women were mostly interested in and we worked really hard to create connections with care agencies and employers. We supported our learners in making connections with the agencies, this really helped as the informal connections led to interviews and job appointments for learners.

What difference do you think your project made to the people who took part? Our learners gained confidence, moving into jobs has made them feel more positive about their future. The project was a positive and productive experience, it bought them hope and positivity in the dark times of Covid19. 

ESF Community Grants New Rounds:

 ESF Community Grants awards funding of up to £20,000 to organisations who can run projects that support people unemployed (for 6 months minimum) back into work/ training.

The dates for the next 3 rounds are:

7th June 2021

29th July 2021

9th September 2021

Projects need to demonstrate how they can move participants closer to the job market and particularly how they get the long term unemployed ready for work. We aim to fund projects despite the current restrictions and applicants will need to demonstrate how they can adjust their project if needed, for example using remote delivery.

The guidelines, application and hourly rate calculator are available on request by emailing communitygrants@walsall.gov.uk or can be downloaded from BCTA Website  Please make sure you use the latest application, old formats will not be accepted.

Before you apply please contact Ruth.Burgess@walsall.gov.uk for an informal conversation about your application.

Conversations with the funder – Enovert Community Trust, The National Lottery Community Fund and Severn Trent Community Fund

Following our first online ‘Meet the Funder’ event with Lloyds Bank Foundation, we held another focusing on three funders a few days later. This time, the ‘Meet the Funder’ event welcomed and heard from Angela Haymonds from Enovert Community Trust, John Goodman from The National Lottery Community Fund and Jade Gough from Severn Trent Community Fund.

The session was recorded and is now available as an audio podcast or a video of highlights.

The full session complete with Q&A is available to listen to below:

Find specific presentations at the following times:

  • Enovert Community Trust: 33 seconds in
  • The National Lottery Community Fund: 35 minutes
  • Severn Trent Community Fund: 49 minutes

The shorter version, complete with presentation slides is available as a video here:

Our next virtual ‘Meet the Funder’ event on May 10th will welcome Ruth Burgess, who’ll be talking to us about ESF Black Country Community Grants. To attend, book your place here.

Young Sketch Bookers: A lockdown project from Black Country Arts Council to help children and families to be creative

I’m really pleased to share the great news that Black Country Arts Council has received an Creative Communities commission from Creative Black Country to pilot a project called Young Sketch Bookers, which aims to bridge the gap between creative projects and community-focused outreach by offering free art packs to be distributed through the Black Country Foodbank and Dudley Performing Arts to children that may have barriers to learning.

Art Supplies 2

It’s a brand new project for the new-look Black Country Arts Council. For the last few years I’ve been supporting this small charity that has been running for a whopping 73 years to promote arts and creativity for everyone. I’m really pleased that it’s been able to launch a project in the midst of challenging circumstances.

In 2018, the charity faced a crossroads. Its board of trustees felt that they had taken the charity as far as they could in a changing world. The future was either to breathe new life into the charity by handing its reins to a new board of trustees or to close the charity completely. One long-standing member felt strongly that if the right people could be found, Black Country Arts Council could be rejuvenated and become a powerful network for promoting all art forms across the Black Country.

Together, we helped to identify and engage people who were interested in transforming Black Country Arts Council and soon we had a group of 7 potential new trustees who would come together as a sub-committee to explore what Black Country Arts Council could be. I helped the potential new trustees to do some visioning for the organisation and explore ways they could re-engage with and expand its membership. We looked at the constitution, thought about networks, what the offer was, how it could communicate, raise its profile and build its base with small scale projects. I also gave a brief workshop on the legal duties of trustees and helped the potential new trustees to liaise with the then current trustees so that there could be a seamless handover.

This resulted in a general meeting at which the new trustees were elected. The outgoing trustees gave some lovely encouragement and shared ideas for forthcoming activities that the Black Country Arts Council could get involved in (sadly, activities that will be cancelled or at least postponed in the current circumstances).

At about the same time, Creative Black Country was gearing up to launch its Arts Council funded project Creative People and Places into Dudley. This was a great opportunity for Black Country Arts Council to expand its networks and I was really pleased to see members at one of Creative Black Country’s meet-up events.

Thankfully, the connection that had been established meant that Black Country Arts Council trustees were organised enough to be able to bid to Creative Black Country’s Creative Communities programme, which now focused on kickstarting arts activities that could take place during the lockdown.

Art Supplies

Which brings us to the here and now! With a grant of under £1,000, Black Country Arts Council will be putting together 200 arts packs containing a range of accessible and quality art supplies, and a leaflet offering fun ideas for creative projects that children can engage in during the lockdown. The dedicated team of volunteers includes artists who will design the leaflet for the packs and offer instructional “follow along” videos through Black Country Arts  social media, supported by a British Sign Language interpreter to ensure everyone can be included.

These packs will provide support for up to 200 families across the region, offering ways for parents to engage their children, promote artistic interest and learn new skills. The packs will be distributed by Black Country Foodbank and Dudley Performing Arts to make sure they go to families that have been hardest hit by the pandemic and who may have barriers to accessing good quality arts materials.

The project-leads hope to flood social media with art, positivity and togetherness by encouraging people to post their creations using the #YoungSketchBookers hashtag and when the lockdown is eventually lifted there will be an exhibition of the artwork created, giving children a sense of achievement and community participation by bringing together everyone involved.

Banner Image

It sounds like such a positive project and I’m looking forward to checking out and celebrating the creativity of local children. I think we could all do with some of that right now!

Follow Black Country Arts Council for more:

Facebook: @dudleyartscouncil

Instagram: @blackcountryartscouncil

Twitter: @BlackCountryArts

Resources for charities and not-for-profits during the Coronavirus pandemic

It’s probably fair to say that it’s an uncertain time for the not-for-profit sector. The Coronavirus pandemic has affected organisations in different ways, depending on their activities, their size or how they’re funded. Some have had to suspend their activities; others have continued but scaled down; some have had their income streams completely dry up; others have faced an unprecendented increase in demand. Odds are also that added into that mix have been the challenges of doing things differently, loss of staff or volunteers due to sickness, shielding or furlough, and mental health implications.

Reassuringly, people have come forward in their droves to help in their community; this is very welcome and many of us are beginning to think about how this impetus is best harnessed as we enter new phases. The increase in volunteering could pose challenges in itself as organisations try to ensure that people volunteer safely.

I wanted to bring together some of the useful things we’ve been sharing to help not-for-profits over the past few months, share what’s coming up and pose some questions for us to explore over the next few months.

I’ll start with what’s coming up.

Next week is Small Charity Week and there are lots of events listed on the Small Charity Week website. We’re hosting three events next week.

Virtual drop in SCW

On Tuesday, we’ll host a virtual drop-in for small charities, voluntary groups & nonprofits. We can chat about anything to do with running a not-for-profit. We’ll also be joined by Jade from Severn Trent Community Fund and John from The National Lottery Community Fund.

Charity governance code SCW

On Thursday, we’ll run a brief training workshop on the Charity Governance Code to help trustees understand their role. It will be most useful for trustees of registered charities or people who are thinking of registering their organisation as a charity.

Sector catch up

And on Friday, we’ll host a sector catch up for charities, voluntary groups and other nonprofits. An opportunity to network, to catch up with developments and to discuss moving forward through the Covid19 pandemic.

NCVO (National Council of Voluntary Organisations) is also hosting a webinar on ‘Building organisational resilience: things for small charities to consider‘ next Wednesday.

This builds on the excellent series of webinars NCVO has produced on a whole range of topics, from protecting people, financial planning and making decisions during the Coronavirus pandemic. The webinars are all recorded and published on Youtube, so don’t worry if you’ve missed any; you can access them here.

I recently caught the recent NCVO webinar on ‘Board leadership: Supporting your charity through the next phase of the Coronavirus pandemic’

It encourages you to think about where your board of trustees are currently. Have they been helping out with delivery recently? It’s important to understand where the board is so that it can move on from emergency / survival stage and into the next phase; easing the board from management into governance and setting the charity’s direction will be important. And if planning might seem a futile exercise at the moment, there are some tools and tips for planning during uncertain times.

Finally, in case you missed our updates on our news page and in our regular email bulletin (you can sign up to that here), here’s a round up of the things we’ve put together over the last few months. The first two links are still regularly updated as the situation is changing quickly:

Help for not-for-profits

This resource covers

  • government guidance on working and providing services during the pandemic
  • guidance on governing your organisation, holding meetings, AGMs and other legal compliance matters
  • HR tools
  • financial help

It is regularly updated and visiting the page will always give you the most up-to-date version.

Funders for Covid-19

Covid19 funding

This is a comprehensive list of funders that have grants programmes for projects that will support the community during the ongoing pandemic.

It is regularly updated and visiting the page will always give you the most up-to-date version.

Helping in your community during Covid-19

community_action_response_facebook

For both individuals who want to help and groups that have been taking on more volunteers during the period. This contains

  • hints and tips for what individual volunteers can do to keep themselves and others safe
  • ideas for what people can do to help depending on their circumstances
  • help and resources for groups that involve volunteers covering safety, confidentiality, lone working guidance and more.

We are still offering one-to-one support to Dudley borough groups. We can offer this support either by email or by online meetings. We do have quite a bit of demand so we appreciate your patience on this; please don’t hesitate to make contact with us!

#VolunteersWeek2020 – A round-up of our virtual week of celebration and a heartfelt thank you to all our volunteer stars!

This week we’ve been celebrating #VolunteersWeek2020 and saying a special thank you to volunteers who have been supporting their communities through our six virtual Covid-19 support networks across Dudley borough. These incredible volunteers have worked tirelessly to support local vulnerable people, and those self-isolating or shielding, helping with medication collections, essential shopping, or simply befriending to lessen feelings of isolation, loneliness and uncertainty during these difficult times.

We’ve heard so many heart-warming stories of kindness, companionship and newfound friendships. We’ve also heard how volunteers have gone the extra mile to help people to feel a little bit of normality during lockdown, including deliveries of Friday night fish and chips! Volunteers have responded with such positivity and we’ve seen overwhelming acts of kindness.

As Volunteers Week draws to a close, we look back at just a handful of some of the wonderful stories shared by volunteers and our staff. We also want to pass on the many warm messages of thanks that we’ve received on behalf of the people supported. Many have said how incredibly grateful they are to have had the support of volunteers through these uncertain and difficult times. (Visit our Dudley CVS Covid Heroes Awards 2020 page to find out more about how to nominate your Covid hero/es.)

On Wednesday, Becky, our Small Groups Officer, shared a story about Stourbridge Covid-19 Community Support Group, a brand new mutual aid group that has been working with us since the beginning of lockdown. The group has more than 200 volunteers making shopping trips, collecting medications or offering companionship over the phone. Read the full post here

We’ve shared the stories of volunteer stars, Sheila, Phil, Sam, Sharon, Francesca, Dave, Jayne and Steve, talking about their volunteer experience and how it’s made a difference their lives and the lives of others. Here are some of those stories… 

 “I was quickly matched up with three people who needed help with their shopping.  When I first rang to introduce myself, I was a little nervous but we soon started to get to know each other.  We have now got into a lovely little weekly routine starting with a chat for the shopping lists and a chance to find out a little bit more about each other.  My Mum is vulnerable and lives in Shrewsbury so when we went into lockdown I knew that my sister would take care of her but I felt a bit useless. So, I started this process to help where I could.  What I didn’t expect was to find three different, lovely people who are so grateful of my help but, in turn, have also helped me through these strange and unprecedented times by giving me a sense of purpose.

I feel like we have sailed a path through these stormy waters together and we will keep going until we are able to step out onto a safer shore having battled this storm in the best way we can, with care and kindness for each other. We will never forget one another and I hope one day, when all this is over, we may be able to sit down and have a proper conversation over a nice cup of tea.”

Sheila Jones, volunteer.

Read more…

Nothing is too much trouble for Phil, and over the last 10 weeks, he has supported a number of people with their weekly shopping trips along with undertaking on average two medicine collection runs per week.

“I have volunteered for Operation Santa with my wife Sarah and when I heard Dudley CVS needed help during this current crisis I offered my help.

I was allocated an area and my role is mainly collecting and delivering prescriptions for vulnerable residents living in my local area. I’ve also been asked to help with some shopping and I shop for one lovely old couple every Thursday Morning.

I have earned the role of  ‘go-to source’ for any emergency requests as I am always willing and happy to drop everything and get the job done, and now have the nickname Thunderbird 1!

I have enjoyed meeting people living in my local area and also establishing a good relationship with local pharmacies. To have a sense of purpose during these difficult times has had a very positive effect on me.”

Read more… 

Volunteer, Francesca, said:

“Volunteering has been good for me too. As someone who struggles with anxiety, it’s pushed me out of my comfort zone sometimes, but it’s been very rewarding.

I’ve met some lovely people that (although our ages may differ) have become good friends. Being forwarded emails of thanks makes me realise how fortunate I am to be able to help others and not be reliant on the kindness of strangers – I try my best for them and it’s good to know they are happy with my efforts. I’ve even enjoyed the shopping experience – it’s been challenging at times, but it’s provided some humorous moments in these strange times.

Equally, the people I’ve delivered to have been so kind and appreciative, it’s put a smile on my face on many days. They may be “stuck” in their houses, but their strength and resilience is inspirational. I hope should they need help once we’re “out” of this pandemic they will know they now have friends in the community who are ready to assist. I believe it’s important we all learn from this experience and gain a sense of community so that we can take some good from it!”

Rose Cook Monk shared her heartwarming story of newfound friendship. An older man she was supporting was rushed to hospital as he had fallen down the stairs of his maisonette. When the nurse asked if there was anyone they could call, Rose was the only person he could think of.

“I ring him to tell him I’m on my way and he puts the money in an envelope – I ask if he’s ok – he always says the same thing “I am now I’ve seen you bless you for looking after me”.

So why after such a short time with such little contact was I his only ‘friend’ – what on earth did this poor Man do before the lockdown? Who helped him? Who did he talk to?

There must be hundreds of people like him out there. Please if you live by an elderly person or even someone living on their own – keep yourself safe – socially distance yourself – but knock on their door – drop a note through their letterbox, check that they are okay. One face, one voice could make all the difference to their day.”

Read more…

Mother and daughter, Sam and Sharon, shared how they have been connecting with local isolated people.

“We have had a number of local residents in Kingswinford and Amblecote we have been shopping for, collecting prescriptions and offering a friendly chat on the phone when they need it.

We feel we have made a difference by allowing vulnerable people to have a connection to the outside world in this awful time. Without the volunteers, they wouldn’t have access to essentials at this difficult time. It has been a very rewarding experience and it’s brilliant to help the community where possible.”

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Dave has predominantly carried out collections of medication from chemists to deliver to vulnerable people.

“One man, in particular, stated that I was the first person he had seen face to face for a week and it was so refreshing for him. We chatted for about 20 minutes (at a safe distance of course).

I gave him my works number and told him that if he wanted a chat at anytime he could call me. He said that he had plenty of telephone calls but it was just nice to actually see someone and have a conversation.

I also support another Coseley resident who has not left his house since March. He is always very grateful for a quick chat when we deliver anything.​”

Steve and Jayne have been volunteering with Black Country Foodbank. They pay tribute to those wonderful people who are selflessly keeping the country going during the pandemic often at risk to themselves.

“I’ve kept my head down volunteering in the strange world of the Covid crisis but today need to pay tribute to WONDERFUL PEOPLE who give so much expecting little or nothing in return. My dear Jayne of whom I’m always proud has been volunteering with me since the start of the crisis three days a week at Black Country Foodbank with a brilliant group of like-minded volunteers whose only objective is to help those so much less fortunate. Thank you to all.”

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And, here, just one of the messages of thanks that was sent to us from a lady supported with essential shopping:

“I just wanted to thank you for arranging my shopping requirements, which arrived just after 7.00pm tonight. Your volunteer called me from her car after she had left the shopping on my doorstep, so she followed the separation guidance perfectly. The shopping was spot on, in every respect, and even though I did thank her, may I perhaps ask you to pass on my gratitude to her. I am a little embarrassed that I was unable to even offer her a contribution towards her additional fuel costs. Her voluntary actions have allowed me to relax now, and obviously this also wouldn’t have been possible without the actions of Gemma and yourself. The system works well! Thank you. Ironically, until he sadly passed away last July, for many years I was providing the same service to a 97 year old friend, never thinking that I would need similar help less than a year later. It goes to show that you never know what’s around the corner.”

Our Children, Young People and Families team shared stories of many incredible young people who are making a difference by getting involved to help and support others during this pandemic, delivering meals to families, shopping and collecting prescriptions for vulnerable people, baking cakes for key workers and producing information and resources to support other young people.

Tom an electrical engineer and Chloe a nursery assistant have both been furloughed so have plenty of time on their hands and wanted to help. Tom was clear from the start that he was not a ‘shopper’ and this would be his worst nightmare but he was happy to collect and deliver prescriptions which he did most days. They followed all of the social distancing guidelines and used hand sanitiser after each delivery. People were so incredibly grateful for their help, they got lots of smiles and waves which made it all worthwhile.

Katie is a student at Halesowen College and has been volunteering with Dudley CVS and partners including West Midlands Police for the past 5 years. Katie has a huge heart and passion to help others young or old.  A quick call to Katie any time of day with a chance to get involved will always result in a big yes, what time and where?  Katie arrives every time with a big smile and a huge amount of enthusiasm that is infectious.

During this pandemic volunteers from Black Country Wellbeing Hub, Dudley CVS and DMBC Public Health Colleagues delivered a massive 6000 meals to children across the borough in just 8 days. We calculated that just Katie and driver covered 376 miles and she alone must have jumped out of the car and run up drives to grateful families and smiley children at least 250 times. However this is not the end of Katie’s kindness, she has shopped for a family of 5 who are socially isolating due to their dad being shielded. She was the master of the Tesco scan gun!

Young Health Champion Becky has been busy writing blogs for www.dudleyyhc.wordpress.com. Becky has produced a number of flyers for young people on handwashing, things to do during lockdown and how young people can look after their emotional health.

Another Young Health Champion, Ash, has written a number of blogs providing information on dental hygiene during lockdown and other health-related information. Ash has also been shopping and collecting medication for local residents in Stourbridge.

We just want to finish by saying a heartfelt thank you to all our volunteers who have been supporting their communities through our Covid-19 support networks across Dudley borough. You’re all stars!


 

Why not nominate your Covid Hero/es today!

2020 has been an unprecedented time for us all with the Covid-19 Pandemic and Dudley CVS feels that this year’s awards need to recognise and reflect the outstanding contributions made by both individuals and groups, to support those most vulnerable during these challenging times. We wish to recognise volunteers, paid staff and local groups who have truly gone the extra mile.

Please visit our Dudley CVS Covid Heroes Awards 2020 page and nominate today!

Time to pause and reflect for Volunteers’ Week: A special thank you to volunteers from Stourbridge, Lye and Wollescote

It’s been quite a while since any of our team here at Dudley CVS blogged about our work. The reasons might be obvious; our work has changed beyond recognition since February as we’ve flexed to respond to and help our sector and our communities respond to the Covid-19 pandemic.

But it might be fitting that our first post, now we’ve been able to pause for breath, comes in Volunteers’ Week, which we are celebrating virtually this year. I wanted to celebrate and thank an incredible group of volunteers that has been working tirelessly to support people who may have needed some extra help during lockdown.

The background

In early March, our team started exploring how we might support the sector and help people who might start to come forward to lend a hand safely. We felt that many groups would want to help, that new mutual aid groups would spring up and that people would want to roll up their sleeves. We weren’t disappointed on that score!

We established six virtual Covid-19 support networks which covered the whole borough in six areas along the same geographical lines as our Integrated Plus project. These networks consisted of CVS staff and partners such as the local authority, police, NHS services and other voluntary organisations such as Black Country Foodbank. At the same time, we put a call out for individual volunteers and voluntary groups to sign up with us so that we could ensure that support was co-ordinated.

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Dudley borough didn’t disappoint! We had 600 individual volunteers sign up and we’ve been bowled over that people have stepped up in their numbers to do whatever they can.

Eileen is spending this week sharing stories from our star volunteers who have been giving so much to their communities at the most testing times. I want to share how an army of volunteers have helped people in Stourbridge, Lye and Wollescote in all sorts of ways.

The amazing volunteers!

Through the six virtual networks, we’ve been supporting people who have been disproportionately affected by the pandemic, such as those with long-term conditions, as well as helping those who might be self-isolating or shielding. Networks have been receiving referrals from all sorts of places: GPs surgeries, local authority services, self-referrals to our helpline or the Black Country Radio helpline, Facebook, even from concerned friends and family members in different parts of the country.

While our Integrated Plus colleagues have helped to ensure that services are wrapped around the people that need them, us CVS leads in each area have been matching those volunteers to people that need some extra support with things like picking up medication, essential shopping or telephone befriending. The ideal has been to help foster relationships and promote neighbourly behaviours so that the support is less transactional and in the hope that this relationship continues, though we recognise that people’s circumstances can change.

We’ve been so grateful for any help our borough’s volunteers have been able to offer, whether it’s been a one-off medication delivery or more sustained support. I know that the willingness of so many to help has given us confidence that people are getting support and we hear constantly from the people referred to us that volunteers have been lifesavers!

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In Stourbridge, Lye and Wollescote, the areas I’ve been covering, I’ve been particularly lucky to have the magnificent support of Cat, Emma, Lee and the whole team involved in the Stourbridge Covid-19 Community Support Group, a brand new mutual aid group that got in touch with us as soon as we put the call out for volunteers and groups to work with us.

The group has more than 200 volunteers and is remarkably well-organised, quickly adopting systems and processes to make sure their volunteers and the individuals they support are kept safe. They’ve given me incredible confidence that the people I’m referring will get swift and appropriate help.

As well as responding to the hundreds of referrals I’ve made to them, allocating volunteers to make shopping trips, collect medications or offer companionship over the phone, the Stourbridge Community Support Group has been taking referrals themselves, through their Facebook page or their phone line. They also offer food parcels to people who have found their income unexpectedly cut off. Their support is pretty much around the clock and as lockdown starts to ease, they are still offering help.

I’ve spoken to more than 200 people that have been referred to us for support, some of whom I’ve spoken to more than once or twice and I’ve been really blown away by the connection I’m feeling to people I’ve only ‘met’. I’m sure this is magnified for the Stourbridge Community Support Group, since when I’ve made a referral, I’ve learned that the group keeps in touch with that person to offer ongoing support, which is astounding commitment. Another thing I’ve been struck by is the number of people who have been shielding or self-isolating saying that they would ordinarily be volunteering if their circumstances were different.

In our last network meeting, which has representatives from the Stourbridge Community Support Group, Dudley CVS, Integrated Plus, the local authority, NHS mental health services and other partners, Emma from the Stourbridge Community Support Group asked for some feedback from us so that they could better understand whether there was a continuing need for what they were offering. The responses overwhelmingly showed how services and partners perceived the volunteers’ fantastic contribution as of equal if not greater value! I shared my own gratefulness for the group by sharing an example of how responsive they have been in urgent situations which are not so straightforward. A couple of weeks ago we had a lady referred to us who should have received a government food parcel, which hadn’t arrived, leaving the lady with very little food. I contacted the local authority to try to get to the bottom of what had happened and to set up a food parcel. Given that we were near the end of the day and local authority staff are juggling all sorts of priorities in very challenging circumstances, I also got in touch with the group, since I knew they are constantly checking their referrals email. Within ten minutes, the ever-ready Lee responded to let me know that they would get a food parcel to the lady within the hour. (Our local authority colleagues also responded very quickly and they’re doing a wonderful job within our partnership in really challenging circumstances – it really is a great team effort!)

At the moment referrals have tailed off. This might be a reflection that people have become more accustomed to the situation and got support in place. It could be because there is now a centralised helpline and food distribution hub in place, led by the local authority. But I think it’s in no small part to the incredible volunteers across the whole borough who’ve now built relationships with the hundreds if not thousands of people that were referred to us throughout March and April and are continuing to support them now. We’re so grateful for their willingness to help people in their communities and hope we can harness this positivity as we tentatively find new ways of working.

My usual job is to support people to set up, run and organise their voluntary group, charity or social enterprise. It’s quite a change that I’ve come to rely on a voluntary group over the last few months. I hope that I can return the favour and help the Stourbridge Community Support Group and its volunteers to think about how they can build on the goodwill of the army of volunteers, the connections they’ve made, the people they’ve supported and develop community resilience that outlives the emergency situation. At the very least, I hope to be able to thank them face-to-face someday.

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Photo by Řaj Vaishnaw on Pexels.com

Thank you; you’re all stars.

If you would like to donate to the Stourbridge Community Support Group, to help it continue its work, you can do so here: https://bit.ly/3dtknAl.

Listen to our Podcast and learn more about ESF Black Country Community Grants

New for 2020, Dudley CVS podcasts!

For our first ever Dudley CVS podcast, we got together with colleagues from Dudley Council and Black Country Community Grants (run through Walsall Council) to talk about the next rounds of ESF Black Country Community Grants.

Listen and learn more about the programme and how to produce a good-quality application with Becky, Martin, Ruth and Jacki.

We’ll provide a transcript of this podcast as soon as we possibly can.