Janice Freeman-Phillips, Project Co-ordinator,Sandwell Financial Services Hub

Dudley CVS have supported Sandwell Financial Services Hub with their advice, expertise and knowledge around volunteers.  They have been a ‘Critical Friend’ to ensure our volunteering policies, procedures and processes are of a high quality that enables our volunteers to develop and flourish.  

 Dudley CVS also supply us with high calibre volunteers who have developed and moved to employment, training and other activities.

The team at Dudley CVS are friendly and helpful, therefore even the simplest of enquiries is answered with empathy.  Also, the range and breadth of knowledge and experience of the team is exceptional.

We have been able to:

  • Recruit high calibre volunteers
  • Gain support for our volunteers
  • Understand how the law impacts on volunteers and what we need to do
  • Develop robust volunteer policies
  • Improve the quality of our volunteering practices
  • Access to networks and other agencies who also have volunteers.