Zyllah Moranne-Brown, Head of Marketing and Communications, Black Country Radio

Dudley CVS have provided extensive support and training in how to manage volunteers. With the formation of Black Country Radio in September 2016 from two previous stations it was an opportunity for our organisation to update and review how we manage the over 100 volunteers that support the station.

Dudley CVS have been massively helpful. The knowledge that the share with community organisations is fantastic – and they are always there to answer a query or provide guidance. The networking they provide across Dudley MBC is also really important.

We’ve been able to develop up to date policies and guidance for our volunteers – as well as more detailed organisational knowledge in how to recruit, manage and support volunteers.

Dudley CVS provides great support to so many voluntary organisations which a wide variety of different needs. Their advice is second to none – which makes working with volunteers easier for an organisation and should seek to enhance and improve any volunteer experience with an organisation. Keep up the brilliant work.